T2W Website Updates (New Features/Bug Fixes/Server Problems)

new_trader

Legendary member
6,214 1,268
T2W Slow and missing images

This is what the pages look like:



This is what message compose looks like:

 

new_trader

Legendary member
6,214 1,268
Bugs

1. Internet Explorer 11 (The very latest update).
2. I have not tried a different browser.
3. I get the same problem on two different computers.
 

new_trader

Legendary member
6,214 1,268
Images and banners

ALSO:

After I post, or, if I get to a message with an image and embedded banner ad I cannot scroll past it.
 

ffsear

Senior member
2,037 390
Heres how pages look for me. Been like this about a week now..


edit.. The attach files box won't even appear so I cant show you. Looks very poor at the moment!
 

Sharky

Admin
5,546 292
Problem solved (or at least understood!) We use a service called MaxCDN (https://www.maxcdn.com/) to serve up content for the site, like images and javascript. The idea being the site loads faster, as wherever you are in the world, those assets will be stored somewhere nearby.

I checked their status page today here: http://status.maxcdn.com/ and they reported some issues in Frankfurt data centre, my guess is that had some impact on loading the page, for whatever reason - not sure why it should if you're in the UK, but maybe it was routing the assets from there for some reason.

Anyway, hopefully they'll have everything resolved before tomorrow, and the site will load normally again. Will keep an eye on this thread.
 

MajorMagnuM

Legendary member
9,284 887
hi. I have same issue as new trader. i cannot attach images, page loading time is more than a minute on average. this is on all browsers. firefox auto updated this morning but no changes unfortunately.
 

Sharky

Admin
5,546 292
MajorMagnum, I've purged the cache on MaxCDN, see if that makes any difference now. If not, can you look for one of the broken images, then grab its url, and try doing a traceroute to it and send me the results at support@trade2win.com
 

Dentalfloss

Legendary member
48,419 3,305
Website gone really slow inthelast few days
 

Sharky

Admin
5,546 292
I think we managed to get to the bottom of the problem. Basically our CDN network changed some of the ip addresses they use, but they didn't tell us, so those new ips were getting rejected by the firewall we set up after the DDOS attacks. Now we've updated the ips that are allowed and so it should be fine again. Looks like they just changed it a few days ago, and they have lots of ips, so would explain why some members have had problems whilst others haven't.

Thanks again everyone for reporting the issue, and do let me know if you have any further issues. I'm hoping not!
 

Sharky

Admin
5,546 292
FYI the search feature in the Reviews section is now working again.

It was coming up blank, but now the results show normally again.
 

alexaherself

Established member
560 149
Here's how some of the forum's folders appear to me, today (please excuse the tongue-in-cheek but irresistible comment that the lack of all text is certainly "one way of not seeing all the spam and self-promotional posting"! ;) ) ...
 

Attachments


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