T2W Website Updates (New Features/Bug Fixes/Server Problems)

new_trader

Legendary member
Jan 1, 2006
6,166
1,253
Bugs

1. Internet Explorer 11 (The very latest update).
2. I have not tried a different browser.
3. I get the same problem on two different computers.
 

new_trader

Legendary member
Jan 1, 2006
6,166
1,253
Images and banners

ALSO:

After I post, or, if I get to a message with an image and embedded banner ad I cannot scroll past it.
 

ffsear

Experienced member
Oct 10, 2006
1,923
351
Heres how pages look for me. Been like this about a week now..


edit.. The attach files box won't even appear so I cant show you. Looks very poor at the moment!
 

Sharky

Staff member
Nov 4, 2000
5,437
260
Problem solved (or at least understood!) We use a service called MaxCDN (https://www.maxcdn.com/) to serve up content for the site, like images and javascript. The idea being the site loads faster, as wherever you are in the world, those assets will be stored somewhere nearby.

I checked their status page today here: http://status.maxcdn.com/ and they reported some issues in Frankfurt data centre, my guess is that had some impact on loading the page, for whatever reason - not sure why it should if you're in the UK, but maybe it was routing the assets from there for some reason.

Anyway, hopefully they'll have everything resolved before tomorrow, and the site will load normally again. Will keep an eye on this thread.
 

MajorMagnuM

Legendary member
Sep 28, 2011
9,284
887
hi. I have same issue as new trader. i cannot attach images, page loading time is more than a minute on average. this is on all browsers. firefox auto updated this morning but no changes unfortunately.
 

Sharky

Staff member
Nov 4, 2000
5,437
260
MajorMagnum, I've purged the cache on MaxCDN, see if that makes any difference now. If not, can you look for one of the broken images, then grab its url, and try doing a traceroute to it and send me the results at support@trade2win.com
 

dentist007

Legendary member
Mar 25, 2003
42,408
3,256
Website gone really slow inthelast few days
 

Sharky

Staff member
Nov 4, 2000
5,437
260
I think we managed to get to the bottom of the problem. Basically our CDN network changed some of the ip addresses they use, but they didn't tell us, so those new ips were getting rejected by the firewall we set up after the DDOS attacks. Now we've updated the ips that are allowed and so it should be fine again. Looks like they just changed it a few days ago, and they have lots of ips, so would explain why some members have had problems whilst others haven't.

Thanks again everyone for reporting the issue, and do let me know if you have any further issues. I'm hoping not!
 

Sharky

Staff member
Nov 4, 2000
5,437
260
FYI the search feature in the Reviews section is now working again.

It was coming up blank, but now the results show normally again.
 
Nov 25, 2011
560
148
Here's how some of the forum's folders appear to me, today (please excuse the tongue-in-cheek but irresistible comment that the lack of all text is certainly "one way of not seeing all the spam and self-promotional posting"! ;) ) ...
 

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