I wasn't planning on writing anything in this forum, just came to read. But I came across this question so I might as well answer. I know these guys very well from the inside out. Instead of coming out and bashing them, or any other broker (certainly that won't make a great first impression as this is my first post
) I will just tell you that I would recommend looking elsewhere. There are loads of FSA regulated brokers that do a wonderful job.
It's not that them being a market maker is a problem either. I really take no issue with market making as I myself traded many years directly with banks, guess what - banks are market makers and I never had an issue.
This broker is seemingly too busy for its clients. They constantly build new branch offices just to tear them down a few months later (Stockholm, Tel Aviv, Milan to name just 3). They don't seem to know what to do with traders and how to deal with things that other brokers seem to know how to do. They send nasty letters to traders they don't like (scalpers look out ).
Look, I don't know you - you don't know me. I have nothing against them and they probably abide by the law (I should hope). But there are simply SOOO many better choices. Why start here. Know what I mean?
Hope that helps