GKFX Customer Service

timsk

Well-known member
Mar 18, 2002
6,827
1,762
223
#1
I'm looking for a spread betting / CFD broker that permits £0.10p per point (or equivalent) trade size (on indices and commodities - not Forex). I know various members here use GKFX and get on okay with them - so I thought I'd consider them.

I've done as I always do with a new broker which is to e-mail them to see how swift and helpful their reply is. As of yesterday, I've sent four e-mails in total - all to different GKFX addresses. Guess how helpful the replies have been? You don't know obviously, and nor do I as I've not received one - not a single one! I've done the obvious checks to ensure my e-mails were sent and that their replies haven't gone straight to the junk folder etc. No issues there that I can see.

So, any suggestions as to how I extract blood from this brokerage stone?
Tim.
 

cbrads

Well-known member
Mar 11, 2014
1,161
252
93
NW England
#2
Hi Tim, they seem to promote either 'Live Chat' or 'Let us call you' as their preferred means of communication. This can be accessed from their main page.(y)