My account has got the correct balcnce, if i go over to the web-based platform, but is still wrong when going through MM5. Good thinking Neil. When i've got my 'financial situation' sorted, i.e have saved up some dollar, i wann leave steal4free aswell. Would have to rob a bank to trade with IB though, as in the 25K to daytrade stocks and the minis....
Likewise with my account, except I appear to have a rogue trade that I didn't place (£3 pp Long on DOW). I don't know what to do since this has happened before where I have tried to close the position yet opened a new one in the opposite direction.
Most of today my account has been showing a deficit of about £500. In addition, they had placed automatic liquidation stops on the account which I could not cancel.
The helpdesk might as well not even exist too. When I finally managed to get through, the person I spoke to sounded totally uninterested ans simply said they were aware of a problem.
I had huge shock when I came home from work to find a margin call & 3K gone thought I had done something terrible only to find out it was D4F. Reassured me it was OK and told me to look at Client reports not client positions and this gave me my true reading even though my account said Nil.
Web based trading platforms operate within a standard web browser (e.g. Internet Explorer).
Some companies offer their own software that do not require a web browser. D4F offer both options.
As to whether one is better than the other is a matter of opinion. The application based software tends to have more functionality than the pure web based platforms.
Personally, I prefer the installed application over the web based alternative. It is just handy to use the web based system when you want to check your account etc from a machine that does not have the MM software installed.
In the case of D4F, both are Java based.
Hope this helps.
(BTW I wouldn't rely on either at the moment. They (CMC) have had a number of problems of late - refer to previous threads! - although when I spoke to them last night they assured me that 'their problems are behind them'!)