FXCM£: Welcome to FXCM's Live Chat feature. You are now chatting with an FXCM representative. How can I help you?
you: Hi, I would like to ask a question about stop/ limit orders
FXCM£: Sure
FXCM£: What is your question?
you: I read somewhere that you guarantee that these types of orders will be filled at the desired price?
FXCM£: Yes
you: OK, is that even in fast markets like we have just seen on eur/usd around 1.30pm uk time
FXCM£: This is correct
FXCM£: Regardless of market conditions, even over the weekend,
FXCM£: we guarenteee stops and limits
you: How can you guarantee this. I know of someone who trades globex futures and they gapped hugely beyond their stop order and left them unfilled?
you: eur/usd that is
FXCM£: Well, FX is extremely liquid to begin with
FXCM£: but for us, we are the largest player in the market
FXCM£: I believe at last count, we had 45 000 accounts
FXCM£: This give us tremendous internal liquidity
FXCM£: which is what enables us to do something like this
you: OK so just as an example, if I had placed a stop entry order to buy eur /usd at say 1.2190 shortly before 1.30 uk time, I would definately have been filled at 1.2190, even though the market flew through this level (possibly without even trading at 1.2190)
FXCM£: Yes
FXCM£: Guarenteed
you: fantastic. Iv'e had my application forms completed a while now. I think I'll send them in!
you: Thanks for now