WinPlayer problem

trendie

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Hi any techies,

I am trying to run a program, but get the following pop-up message. ( in jpeg )

The second message when I hit YES.

Is there some config I have to do ?

thanks
 

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Taken from:

http://www.microsoft.com/windows/windowsmedia/9series/player/playererrors.aspx

800C000D: The specified protocol is not supported
Windows Media Player does not support the protocol you are using to access the file. If you clicked a link on a Web page and received this error message, the link might not be valid. If you typed an Internet address and received this error message, ensure that you are using a protocol supported by Windows Media Player, and then try again.

A list of supported protocols and the correct syntax follows:

* mms://server/filename (for example, a file with a .wma, .wmv, .asf, or .mp3 extension)
* http://server/filename
* mms://server/sami.asf?SAMI=http://server/sami/sami_demo.smi (SAMI file)

If Windows Media Player supports the protocol and you still cannot play the content, ensure that the Player is configured to use all of its supported protocols.
 
What is the extension of the file you are trying to play in Windows Media Player? Is it one of the ones the player accepts, such as *.wav, *.mpa, *.mpg?

From www.nwlink.com:

Q: On Windows XP, I get the message "(something) is attempting to change or view this computer's Internet Connection Protection settings. To give (something) permission to edit these settings for as long as the program is open, click YES." when trying to stream content.

A: If you're seeing this while using Internet Connection Sharing, upgrade to Windows XP SP1. If you're seeing this while using the Internet Connection Firewall, then ... the firewall is trying to do the right thing for you. It supposedly does not respect the "Do not show this dialog again" checkbox, which would be a bug in their software, TMK. Other than that, this should just be WMP trying to enable streaming through your firewall. (Alternative firewall solutions likely would not have this issue.)
 
No mention was made of the media player version in use. I had a user with similar problems a short while back using Wmp8. Problem was solved by upgrading to Wmp9. Just a thought !
 
Hi dippy46,

my wmp is version 10.

one of the first things I did was to ensure I had the latest versions, just in case, as you thought, it was simply an upgrade matter.
unfortunately, still no joy.

I cant find anywhere on the msn help-pages anything about downloading further protocols.

still floundering....
 
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