There are obviously (still) some ongoing legacy issues here, as anyone who’s been around for the last four years will be uncomfortably aware of. To cut to the chase, time was when baiting Updata on the popular BBs became a regular pastime and pre-occupation for the disgruntled few. Those times are past and I’m politely suggesting to anyone who wishes to continue in this vein that their “pre-occupation” with these issues is well and truly past its sell by date.
If you make statements that are at best misleading and/or factually incorrect, then people will tend to think that you’re pursuing an agenda of your own, or that you’re simply ignorant.
As Gruntnoway says, you can backup your data anywhere you like and this has always been the case. You can even run the software on more than one machine, although you cannot do this concurrently unless you have a second license. There is no charge and there never was an additional fee for backing up your data.
Again, as Gruntnoway says, you’re able to export the data from your database in Excel format (among others) for individual instruments, or sectors or markets, as you wish. For clarification, and the avoidance of doubt, there is no charge for this feature and there never has been.
It’s true, as you say, that Updata “stopped the facility of exporting data to a spreadsheet”, but they did this temporarily (for about three months or so, if I remember correctly) and at the request of their data supplier. So far as I recall this issue had a fairly thorough “airing” on Updata’s BB at the time – this was maybe eighteen months ago?
I’m not quite sure what point you’re making when you say, “I think Updata's TA is, beneath the sophisticated veneer, quite a basic package of technical analysis tools. Very cleverly marketed.” There are some here who’d say that Updata aren’t particularly good at Marketing, the evidence for this is that they’ve only just got around to getting Technical Analyst reviewed in the November 2004 issue of Technical Analysis of Stocks & Commodities magazine. It’s fair to say that TA received an excellent review and you can read this for yourself because I’ve taken the trouble of attaching a copy of it to this post.
I can’t speak for the other Updata users who use this board, but I really can’t remember when I last spoke to support, and this is simply because I have no reason to do so. Upgrades, or version/level releases roll out at regular three monthly intervals or thereabouts and these download and install without any difficulties whatsoever.
You can trial Technical Analyst for free for three weeks, and I’m fairly sure that you’ll be able to do the same with Sharescope and Metastock: and I’d suggest that’s precisely what you should do if you want to make an informed and considered decision about which of these software package suits you best and which you’ll be most comfortable with for the future.