Updata V Sharescope?

Marc100

Member
67 0
Hi...

Firstly, I appreciate that this message should really go on the Software board but as this board gets more hits I thought I'd get more replies. So apologies upfront!

Currently I have both trials of Updata TA and Sharescope running on my system.
I would class myself as a beginner/intermediate at TA.

I started with Updata and quickly got to a stage where I felt confident in using it. Then I read the reviews page of Trade2Win and saw that many traders rated the programme poorly.

Many people rated Sharescope as one of the best to use so I then downloaded Sharescope so I could compare the two.

First impressions are that I find Updata TA more intuitive with clearer layout.
It produces better charts with more extras.( Bells & whistles)

1) I appreciate that within 6 months Sharescope would work out far cheaper for EOD but what other reason's are there for using it?

2) Is this a case of David & Goliath , with people siding with the underdog?

3) Do you feel Sharescope's chart's provide as clear a picture as Updata's?

4) Does anyone here actually use Updata TA?

5) Any other comments?

6) Do I really have to start from scratch learning Sharescope?

Sorry for the long winded message but it really is bothering me.

Kind regards

Marc AKA Confused .
 

waytogo

Active member
162 0
Hi

I have never used Updata, as all of the people that I have spoken to who have used it said it was unreliable. Also you cannot get the futures through Updata (at least you couldn't last autumn when I spoke to them) so it's no good if you want to trade those (which I do). However I used to get Sharescope until I needed the intraday stuff, and I found it very reliable and easy to use, and would recommend it if you only want EOD.

There are reviews of all the main software packages on this website, all of which I would consider to be honest opinions. I don't think anyone would say the didn't like something just for the sake of it.

Waytogo
 

DaveJB

Experienced member
1,159 42
Marc,
having used Sharescope a long time, and trialled Updata (I bought Indexia, incidentally, the forerunner to Updata TA) ... I cancelled Updata for one main reason - they NEVER replied to any emails of mine, phone support works, but when I'm working on charts at midnight I can't phone... my view is that to set up supposed email support, then to totally ignore it, is to suggest the customer isn't as high a priority as they ought to be.
Updata is TA, Sharescope is fundamentals - it's also a rather useful datafeed for running in conjunction with a decent TA program, of which there are many. Any halfway decent TA program will suit the EOD user in my view, so personally I'd select based on the features - I would NOT go for Sharescope if only interested in TA, I would consider Updata.... but would probably, in the end, go for Metastock or similar and use Sharescope as the data feed. I personally run Metastock 8, Sharescope, Pfscan, TC2000. I consider Updata's lack of support dreadful, and that is high enough on my personal priority list to keep them from my programs folder - for info they responded to my cancellation and suggested this non-replying to email was unusual, a real one-off etc. I then had problems downloading their 'Trader' demo and, almost 2 months later (this was a 1 week trial by the way <g>) have still not had a single reply to around 6 emails asking for help... admittedly after the second or so they tended towards the sarcastic, which probably didn't go down too well!
Dave
 

genti

Active member
152 0
Marc.

i have used UPDATA (real time and end of day) some time ago, actualy you are right , with updata you can get many type of charts etc, but i find it very hard to work with,and after some time i found out about share scope , which i have right now, and it really seem to be great,

Best wishes
Genti
 

catsdad100

Junior member
33 1
I use Sharescope Realtime and have done so since it came out. I have had two problems in that time and both were sorted quickly. By contrast I tried Updata Realtime for a week and gave up on day 2. They were unhelpful and when you did get some help they were as good as useless. The system would not work properly and interfered with other stuff I run. Now I know that Realtime and EOD are quite different, however I would cope with any shortcoming on the part of Sharescope on the basis that they do care and make constant efforts to listen to their customers and add features that people request. With Updata I felt that their arrogant and supercilious attitude and complete failure to recognise any difficulties could be down to them was enough to make me run away from them. This job is hard enough without unhelpful companies causing you new problems and expecting paid for it. I had the impression that the customers are paying to be their guineapigs. Perhaps I have been unlucky, but a couple of years previously I purchased their analysis system and could not get it working. In the end, after a battle, they agreed to refund me as nothing they tried could make it work.
It should have been once bitten twice shy, but I would never go near them again.
 

Skimbleshanks

1
2,325 16
My only dealings with Updata tell me they are to be avoided - they are arrogant, cocky, and belittle their customers.

And just try and get yourself off their mailing list - IMPOSSIBLE! I've asked very nicely, asked nicely, asked, moaned, pleaded, begged, and I'm still receiving their stuff. And just in case you think that by emailing David Linton direct (md of Updata) gets you any better response, think again.

Every time someone mentions Updata, I always think they mean UpYours.

Sharescope on other other hand are the complete and utter opposite - by far the best trading software company I've ever dealt with when it comes to customer response.
 

Marc100

Member
67 0
Updata=Uninstall!

Thanks for the responses guys. Both informative and obviously knowledgable.

This thread has led me to conclude that I don't want Updata or Sharescope.
I personally don't like the basic look of Sharescope but might consider them for a data feed as alluded to by DaveJB . I want a more robust programme.

DaveJB, you mentioned Metastock which I'm now investigating. I like the look of it as it contains Options and Futures which I'm interested in.

Anyone know or rate the below link as a data feed, seems cheap?

http://www.finexprestel.com/piproducts.html

Thanks again.

Kind regards

Marc.
 

zambuck

Experienced member
1,608 102
...I ue Prestel as I have always used EOD data to trade and has done very well anyway...I may go full time eventually but at present with EOD have made few quids...VOD, BARC were examples which were identified as buy by Metastock 8.. made few bobs.

I also use Metaload and Metatools with Metatock...Metaload rings Prestel and downloads data every day on time and updates data...(useful if you are not on system)...Metatools maintains data into sectors and FTSE 100, 250 etc etc...however that service has stooped because of FT site change.

With 'web link' in metastock you can get fundamentals of any chart that is open...web link is maintained when you chnage security...very useful feature...so I stopped using Sharescope after using it for 2 years....
 

spindleshanks

Newbie
2 0
Downdata is a more appropriate name for Updata.
I was one of their early customers and since Trader pro was released it has been a hell of a job trying to get it to work.
I eventually had to stop using them for the same reasons mentioned by other members ie non existent support, crap software which interfered with everything else that ran on my machine, more promises and also very expensive.

I have been using eSignal for about nine months and never have any problems. Support calls are answered very quickly. They also have a live online tech support which I've used may times
eSignal do free 1 month trial. So give it a go and see for yourself

Good luck
 

DaveJB

Experienced member
1,159 42
You might have already looked at paritech, but if not www.paritech.co.uk have been very helpful to me recently and they have a nice demo packup you might like to browse through. I had to go via the Equis site to get Metastock 8 as I wanted the SDK as well, but Paritech have been good for other stuff. Their RT data etc is perhaps not that extensive from the look of the price list, but their EOD help has been good.
Dave
 

Orchid

Newbie
1 0
First time on this site for ages - sorry! However, hope the following is of use.

I have used Sharescope EOD for 3 yrs and it is excellent. I now use Sharescope Real Time, loads of bugs in the beginning but it is now pretty robust and I think it's very good.

The point others have touched in is worth endorsing - Sharescopes backup is absolutely brilliant. Software engineers will even give you their personal line and email addresses AND email a beta to you if you discover a bug.

MetaStock is also an excellent EOD system with a few more indicators than Sharescope (such as Parabolic SAR).

Promise to visit more often - some good stuff!

Orchid
 

reactor

Member
82 1
Updata TA2 & Trader Pro 2 with level 2 feed

i tried TA 2 and Pro 2 a couple of months ago for a week. it was ok, especially in terms of visual appeal. however, the way you operate some of the functions is not at all intuitive, especially the zoom in and out button for graphs. i didn't have anything running when these programs were running and not many things were happening in terms of analysis except for real time graphing, yet my pc was having difficulty at times keeping up.

Pro 2 seemed to be only a news ticker when i thought it was going to be some extra software analysis. the only way i can explain this is that these extra functions were incoporated into TA 2 during installation. their site isn't any clearer on how these two platforms are meant to work together, but even more importantly, whether not you need both. as though things couldn't get more mysterious, i've yet to mention that there was no level 2 data to be found anywhere... mysterious indeed...

the data feed was ok but at times i felt it was lagging as no data came through for a few seconds. another issue i didn't like was how windows wouldn't automatically line squarely like they do in microsoft windows, so when you tile some windows in TA 2 it looks like a botched builders job. it reminds me of the Ferrari F40 when it first came out, where you paid £250k for a car that had draw strings to open the doors from the inside, as well as being painted so thinly that you could see the fibre glass weaving underneath it in places.

for those chasing the elixir of instant data, they will be temporarily satisfied as their urges are indulged. when the excitement has died down it becomes too obvious that superficial packaging and fancy labelling is all that one has paid for. for £1500, or there abouts, for software and a live data feed for a year, i feel i must have missed out something important about the software to justify the price...

i'll let you decide.
 

Uncle

Established member
671 2
Skim.........Send Updata's junk back to them in a plain envelope without a stamp..........Post office charge the receipient the postage due plus a fee of 80p.

It works with other companies i had probs with!!

John
 

Skimbleshanks

1
2,325 16
Uncle - I emailed David Linton at his personal email address, and he gave me his word that I would be removed from their daily spamming session called Chart of the Day.

But, surprise surprise, 10 days later I am still receiving the rubbish, although they're obviously having a laugh because I now receive it twice.

It just goes to show that the all the 'negativities' associated with Updata appear to start at the top. If this is how they treat people who are on their prospects list, I just hate to think how they treat their actual customers. Perhaps all you read on BBs is true.

I live in hope that the company will actually carry out its promises.
 
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