Capital Spread trade simulator
Hello Simon and T2W members, this is my first post and I have just begun to understand the basics of trading.
I decided to write to point out few things happened to me while using CS demo.
It is not a complaint: software quirks are bound to happen soon or later.
On one occasion I had three positions opened I decided to close them automatically by the end of the day using the amend option in Order Book.
The following day I notice they were not disappeared from my Order Book and not listed in my Open Position either. I could not close them since they were not opened plus I started to receive Rolling Trade e-mails charges notification.
Eventually they disappeared few days later without my intervention but not the e-mails. Few days later I called CS Customer Service and explained the problem: kindly, a lady said somebody will have a look at it and she never experienced something like it.
At the end those e-mails stopped but it did not show anywhere whether my positions were profitable or not at the end of that day when they were supposed to close automatically.
What could have happened if I was on a real account?
I would have called the following morning right away but how could I prove I set up those positions to close themselves the day before and then they run overnight completely invisible in my Open Positions screen?
Another quirk but, probably, less unique. Picture this:
X is at 1280/83 on the order.
I buy £20.00 at 1283.
Close order.
I check Open Position: £100.00 loss: X current at 1278.
The whole operation took 5 sec.
Ok the market moved against me but still 3 points spread would have been £60.00
Why there is such a big difference on charges between Futures, SB and execution only broker? What is the difference?
Thank you for your help.
