T2W Logging In Problems - Please Read

Sharky

Admin
5,576 306
Hi everyone,

We're aware that since the relaunch members have had problems staying logged into the site. We think they are now resolved but we need members to do two things:

1. Delete your existing T2W cookies. In order to help you do this we've created a special page from which you can remove just your T2W cookies, and leave everything else intact. Please visit http://www.trade2win.com/boards/mycookies.php and hit the "Delete My Cookies" button at the bottom. The page will refresh, but you don't need to delete the new cookies.

2. Log in to the website and make sure you tick the "Remember Me" checkbox (if it isn't already ticked).

Hopefully you should remain logged in then. If after doing this you're still experiencing problems then please inform us on this thread - thanks.
 

The Pearl Fisher

Well-known member
421 12
Hi everyone,

We're aware that since the relaunch members have had problems staying logged into the site. We think they are now resolved but we need members to do two things:

1. Delete your existing T2W cookies. In order to help you do this we've created a special page from which you can remove just your T2W cookies, and leave everything else intact. Please visit http://www.trade2win.com/boards/mycookies.php and hit the "Delete My Cookies" button at the bottom. The page will refresh, but you don't need to delete the new cookies.

2. Log in to the website and make sure you tick the "Remember Me" checkbox (if it isn't already ticked).

Hopefully you should remain logged in then. If after doing this you're still experiencing problems then please inform us on this thread - thanks.
Seems to be OK now (since early hours) Did have horrendous problems over the past two days with continual being logged out.

I must say, you chaps get on with the job..
 

Altern8

Junior member
33 0
I have had major problems too, not with being logged out, but receiving emails of new postings from threads that I am subscribed too.

I have emailed info@ a few times, and a cool guy call Eamonn has helped me, he reset my account...but still no emails. :(

I will email him again.

Altern8
 

JTrader

Guest
5,741 506
its started working again properly for me now since i deleted cookies & saved passowrds etc. in FireFox & IE7.
 

Sharky

Admin
5,576 306
I've made a further change, as a precaution please follow the instructions above again. Delete cookies and relogin with remember set to yes. Hopefully this is the last and final update on the matter - and everything should be fine in future.
 

zambuck

Experienced member
1,608 102
.....before in my IE7 the logo of T2W was the old type....after flushing the cookies etc....the logo has changed to the new one.....I think that is the sign that the right cookie is in place.....

I've made a further change, as a precaution please follow the instructions above again. Delete cookies and relogin with remember set to yes. Hopefully this is the last and final update on the matter - and everything should be fine in future.
 

Sharky

Admin
5,576 306
Oh really - that's interesting. If you're in IE sometimes you need to do a Ctrl-refresh (shift-refresh in firefox) to pull new images/stylesheets - as otherwise they get cached.

Further update: If you had it set to Improved Readability BEFORE we went live with the new site, then when you logged in - all you'd get is a white page. This has now been fixed - everyone should be able to access the site fully - at last! Apologies for these teething problems, hopefully that's all of the logging in ones!
 

Mayfly

Established member
514 28
Paul,

I don't seem to be able to upload any charts, i.e. a pair of .gifs that I tried to attach to a thread about the Dow earlier. Any ideas, or is it just me being dumb?

Cheers

Mayfly
 

Sharky

Admin
5,576 306
Not dumb - you're right there was a problem. But we've fixed it now. I think it was an update we made yesterday that broke it. Apologies for that, everything is fine now though :)
 

trendie

Legendary member
6,407 1,066
has there been some techincal probs overnight?

the last post y'day was at around 10:30pm, and first post this morning at 8:50 or so.

has T2W been off-line overnight?
 
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