Mytrack - no feed

olwenh

Active member
112 0
I'm not getting any data from mytrack this morning. Anyone else - and does anyone have a suport # for them?

tks
 

olwenh

Active member
112 0
but missing data up to then - do you know if they will back fill? - i'm ringing them at the mo, but no reply
 

waytogo

Active member
162 0
Olwenh

Channel 12 is the one for UK

Back working now, but or course missing data for this morning....

Ah life
 

GreyingSurfer

Active member
173 0
They do backfill, sometimes. However, they haven't yet. Depending on what chart SW you are using you may need to take action to get it to backfill.

Sierra won't backfill if there is valid data at the end of the file. So you need to select Edit Minute Data from the right click menu and then Delete to end of file. You need to move the chart so the point you want to delete from is the right most point visible first. That will then delete the data and MT should backfill.

However, I've just done that and it only backfilled from 8:47 again, so clearly the earlier data is still missing at present.
 

olwenh

Active member
112 0
thanks peter,

I have Sierra, so I'll try it later. If you get the data before, can you post that it's there?

o
 
 
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