Is this the worst SB platform?

Is this the worst SB platform?


  • Total voters
    14

ZEN archer

Experienced member
1,528 241
I've just tried a new IG platform and it is the slowest platform of all the SB companies I've tried and I've tried quite a few of them. Also the quick charts are the slowest of all the charts I've tried and are problem ridden - don't update positions, crash down etc. There are some other problems - if you are lazy and don't want to enter numbers and instead click on the arrows (on the tickets) - they tend do jump 2 or more points with a delay. Why use the picture (gherkin?) that is completely useless IMO and slows the platform even more?

I have a reasonably fast computer and I haven't experienced similar issues with any other platform. To me these are very important issues that would affect my performance adversely - Is that the purpose of the new platform?
 
Last edited:

R.Charnock

Well-known member
400 124
Slowness was one of the reasons why I stopped using them, although at the time I assumed it was partly a computer and broadband speed issue. Maybe it's just slow, like CMC's Next Gen?
 

gle101

Veteren member
3,717 84
Yes it is really strange that IG is the worlds biggest company when it comes to CFDs and SB.;)
It must be something totally wrong with us traders for joining them.
 

ZEN archer

Experienced member
1,528 241
Yes it is really strange that IG is the worlds biggest company when it comes to CFDs and SB.;)
It must be something totally wrong with us traders for joining them.

No - nothing wrong with you traders:)

If you enjoy slow platforms with even slower charts that update your positions intermittently - you'll have a great time with them. There is also a nice picture that loads every time you log in, so you can enjoy even more - it gives it sort of professional/city look:cool:
 

R.Charnock

Well-known member
400 124
No - nothing wrong with you traders:)

If you enjoy slow platforms with even slower charts that update your positions intermittently - you'll have a great time with them. There is also a nice picture that loads every time you log in, so you can enjoy even more - it gives it sort of professional/city look:cool:

Maybe IG should make a market based on how long it will be before they get rid of the background picture?
 

ZEN archer

Experienced member
1,528 241

Thanks for the instructions, but I wouldn't use them (IG) unless they make their platform considerably faster.

Why don't they offer few different platforms, so profitable traders can join as well. They can offer one simple, fast platform for serious traders and hedge their positions. Also they can offer a platform with the pictures, insights etc. for others. That's the best way to attract new clients IMO.
 

gle101

Veteren member
3,717 84
No - nothing wrong with you traders:)

If you enjoy slow platforms with even slower charts that update your positions intermittently - you'll have a great time with them. There is also a nice picture that loads every time you log in, so you can enjoy even more - it gives it sort of professional/city look:cool:
To be honest, I don't trade live with them, so I can't really tell. It always takes time to tune in a new platform and a lot of traders like to have it the old ways.
 

instant

Junior member
37 1
zen

you obviously don't like the new layout but this is miles away from saying they are 'the worst' or even 'bad'.

actually i did not like the old layout as i thought it was far too compact. they seem to have changed it into a copy of most of their competitors now. with visible icons for charts etc rather than having to L click etc.

havnt actually traded on it (i use CS) but surely it is just a new front end on top of the old middle back office.. it should be the same speed.
 

ZEN archer

Experienced member
1,528 241
zen

you obviously don't like the new layout but this is miles away from saying they are 'the worst' or even 'bad'.

actually i did not like the old layout as i thought it was far too compact. they seem to have changed it into a copy of most of their competitors now. with visible icons for charts etc rather than having to L click etc.

havnt actually traded on it (i use CS) but surely it is just a new front end on top of the old middle back office.. it should be the same speed.

I meant the worst of the companies I use Intant (I should have put it that way really)


Their platform was slow before and now it's even slower.
Quotes are reasonable (majority), although they tend to widen the spread every so often and make advertised spread of say 1 point in reality to at least 2 points.
Another company has faster platform and they don't widen the spread that much.

Even if IG had the same spread like the other company, I wouldn't use them as the new platform annoys me too much (waiting for the charts to start, for the correct positions to show promptly etc.). To put is simply it affects my trading adversely.

BTW Don't get me wrong - there are some other companies I wouldn't touch with a barge pole. I was only making comparison between the normal SB companies.
 

gle101

Veteren member
3,717 84
I meant the worst of the companies I use Intant (I should have put it that way really)


Their platform was slow before and now it's even slower.
Quotes are reasonable (majority), although they tend to widen the spread every so often and make advertised spread of say 1 point in reality to at least 2 points.
Another company has faster platform and they don't widen the spread that much.

Even if IG had the same spread like the other company, I wouldn't use them as the new platform annoys me too much (waiting for the charts to start, for the correct positions to show promptly etc.). To put is simply it affects my trading adversely.

BTW Don't get me wrong - there are some other companies I wouldn't touch with a barge pole. I was only making comparison between the normal SB companies.
And according to your reference, which companies is good according to your standard?
 

ZEN archer

Experienced member
1,528 241
And according to your reference, which companies is good according to your standard?

It would be inappropriate for me to post it in this thread.

If you want to find out, the best way is to open different accounts (with different SB companies) and compare them IMO. For me the most important is price accuracy, spread, execution, platform functionality with reasonable&accurate charts and quick&easy money transfers.
 

CityTrader

Established member
665 26
Sorry guys, not sure where your conspiracy theory that a slow platform helps the SB firms? You think some desk at IG is there analysing the trades in the split seconds that youthink it's delayed, and give the trade a thumbs up or down for the firm? based on whether the underlying market may or may not have moved? C'mon" bad workman...... " I think you know the rest of that saying..
 
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ZEN archer

Experienced member
1,528 241
Honestly I don't care if they do it on purpose or not. For me it's slow and it affects my trading.

The simplest solution to that problem was to use another SB company - so no longer an issue with me:)
 
 
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