Another missing around of my broker

[XxRamboPLxX]

hey guys

on 24/09/2014 i opened an order of stop sell GPDUSD

entry at 1.62995
stop loss at 1.63455
take profit at 1.62791

when i checked my account yesterday i found out this

trade executed at 1.62995 ( that's good 🙂 )
but still open even if it reached my T/P level WTF just happend

can someone give a broker who's better then this ****

 

[billyjean]

perhaps you can added a screenshoot or trading journal, it would be more to inspect.
but based on your post, seem your order are not closed even when it reach tp level.
i put it simple, in order tp are closed, it would need to pass. TP level + spread = x, at x price your order should closed. but sometimes MM type brokers widen their spread, some brokers even added more slippage. based on my experience with armada markets this thing never happen, ECN type account offer low spread, almost no slippage, as i trade on eurusd pairs it give average 0.2 pips spread, i saw your entry with gbpusd, their spread on gbpusd are under 1 pips, should a good thing for your trade.

 

[Hate2Lose]

hey guys

on 24/09/2014 i opened an order of stop sell GPDUSD

entry at 1.62995
stop loss at 1.63455
take profit at 1.62791

when i checked my account yesterday i found out this

trade executed at 1.62995 ( that's good 🙂 )
but still open even if it reached my T/P level WTF just happend

can someone give a broker who's better then this ****

Are you sure? Did it reach your TP on the offer?

If it did, you should get in touch with the broker and tell them. They should honour that. However, in my experience most charts are based on either bid or mid-price, not offer. ~Therefore, maybe in didn’t actually hit.

 

[tomorton]

Are you sure? Did it reach your TP on the offer?

If it did, you should get in touch with the broker and tell them. They should honour that. However, in my experience most charts are based on either bid or mid-price, not offer. ~Therefore, maybe in didn’t actually hit.

GBP/USD now 1.50307. Nice if that short still open.