I had a sad chap in today......My printer took 29 minutes to print one page of simple text...... Bought this new pc from PC W**** recently....... blah bla. I cant install system works 2003 either....
cut a long story short.... In it's short life , he had over 600 infected files on his system! Most of those I managed to remove most by putting his drive onto my system and virus testing it. ( be WARNED- if anyone tries this, you can irretrievably lose important files!!!!!). Then I was able to install SW2003 on his system and do a live update. Running the AV software again showed another 58 infections and they were removed. PC was still slow though.... So I looked at MSCONFIG and start up- there was about 5-600 entries, running from the registry HKCU hotkey current user. These I had to delete manually!!!!!! one by one.
Total cost- £85. Now his printer works fine
Moral of the story? don't bother with AV software at your peril.
cut a long story short.... In it's short life , he had over 600 infected files on his system! Most of those I managed to remove most by putting his drive onto my system and virus testing it. ( be WARNED- if anyone tries this, you can irretrievably lose important files!!!!!). Then I was able to install SW2003 on his system and do a live update. Running the AV software again showed another 58 infections and they were removed. PC was still slow though.... So I looked at MSCONFIG and start up- there was about 5-600 entries, running from the registry HKCU hotkey current user. These I had to delete manually!!!!!! one by one.
Total cost- £85. Now his printer works fine
Moral of the story? don't bother with AV software at your peril.