Yes rightly so, without a user predefine stop it can be very risky trading with them in such market conditions like today. You must be absolutely sure to get that stop order placed. A few re-quotes today but not much really compared to others.Carefull with these today prices all over the place,difficult to get trade thru and (unsuprisingly) could not get thru on phone.
I know markets like this are very fast but in my experience the platform can't cope with it nearly as well as say IG.
Shame because other than that I still like them!
Carefull with these today prices all over the place,difficult to get trade thru and (unsuprisingly) could not get thru on phone.
I know markets like this are very fast but in my experience the platform can't cope with it nearly as well as say IG.
Shame because other than that I still like them!
It takes a long time to annoy IG, and if you're trading 1-10gbp a point you'll be fine. I've only experience problems on 50+, and a lot of the time it goes straight through. A lot of the time they only accept my trades when it goes in their favour, but i'm sure they are better than city index, who are pending my 1 gbp per points, which should just autobot.
Not a figure is correct on the indices trading with City today. Do you guys have the same problem?
Yes they had some problem today as well. I changed the index that I was trading, in order to be able to get my trades through. Hopefully they will sort it out soon.Cityindex platform is absolutely useless at the moment, can't login, or cant close trades because the prices are so far out.
Cityindex platform freezing and stopping trading due to prices not updating, costing a lot money on trades which I can't exit.
No-one answering the phones either.
Absolutely f'in useless.
I have been trading with City for about six month. I am quite impressed by the execution and spread they deliver. Sure once in a while a rejected trade but it has to do with network latency. Market and stop loss orders right on the point, no slippage what so ever. I trade quite a lot (small stakes though) so I know, very pleased with their execution service. City have got some well known technical issues with the website, goes down at times, so you have to be dead sure you got your stop loss in place. Also at times problem with a very volatile market, but when it occurs you cannot get orders executed, so you have to wait until they get it sorted out. Held orders and suspensions I have had no problem with this, when such a thing occurs it is usually due to some technical problems, not manipulation of some sort.If anyone is having a bad experience with their spread bet trades, slipped fills, stops taken out, dodgy spikes, held orders, market suspensions etc, post your experiences on my new thread as I am collecting all the information so we can see who the worst offenders are.
http://www.trade2win.com/boards/spre...ch-needed.html
What do you mean by this tim3? Less "fidly", more awkward I would say. You cannot set the stop and limit in points, how do you manage in a fast moving market?Also setting the stop and limit when opening a trade is a lot less "fidly" than other platforms.
What do you mean by this tim3? Less "fidly", more awkward I would say. You cannot set the stop and limit in points, how do you manage in a fast moving market?
No errors typing in, or denial in typing it in, honestly? I find it hard to type it in manually, I get stressed up in a volatile market. I guess it has to do with how many traders you take during the day (I do quite many). The more trades you take on the greater the risk for errors. If I would have the stop in points I would be very pleased with City, and could easily increase my stake.I know the level I want my stop/limit even in fast markets so find it easier just to type it in rather than how many points away from the price it is.
No errors typing in, or denial in typing it in, honestly? I find it hard to type it in manually, I get stressed up in a volatile market. I guess it has to do with how many traders you take during the day (I do quite many). The more traders you take on the greater the risk for errors. If I would have the stop in points I would be very pleased with City, and could easily increase my stake.
Ha ha, ready for a new flash crash then.Ok I take your point and yes on the odd occasion I have entered a stop 447 points away instead of 47 :cheesy::cheesy::cheesy: