Tradingview. Are they busy or always this bad?

cara2

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I signed up on discount weekend, 70% off, for the Premiere service which mormally would cost way too much (for me) at £600 ish.

There's no functional Chat forum
Clicking the
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on the right opens up a stream of people writing bits and pieces about Forex. I can't join in and I can't see any way to get to a different section.
They have no live chat
I've submitted two Tickets and they've not been answered after several days.
So, I can't communicate with them at all.
There's no Manual, Wiki, or similar. Fortunately there are some very good Youtubes which others have posted.
Am I missing anything?
 
looks functional to me...
when you open chat, you are then able to pick the topic area. where you see Forex, click on it..it changes then to a list of other areas not just Forex
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then when you get to the bottom of the page, where it says, type something..thats for you to "interact" and say something
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you can respond to people, quote what they have said..not sure what is a "functional" chat to you..but if i want to post sh*t there i can do
and it doesnt require a premium subscription either
 
Thanks - how do you get that screen? I can't find it.
I have this:
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ANd there's this from the chat icon. Those topics lower right don't "break out".

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You can also just click on the detach icon where you were from the chat, does the same thing
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