Serious Technical Failures at RoboForex During Market Hours – Warning to Traders

Lulukab

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I would like to warn traders about a serious technical failure I experienced with RoboForex.

On March 31, 2025, during active trading hours, the R Mobile Trader platform became unresponsive for over an hour. I had open positions that I could not manage — I was unable to open, close, or modify any trade.

When I contacted RoboForex support, they admitted the issue but claimed that such failures are possible and should be "accepted."

In the financial markets, technical reliability is critical, and such issues can cause severe financial losses. It is unacceptable for a broker to have this level of instability.

Be extremely cautious if you plan to trade with RoboForex.

Has anyone else experienced similar issues with them recently?
 
One thing you learn early on in trading is to have a stop. Ideally a tight stop, but even if that doesn't suit your system, always have a stop, because platforms go down, brokers go down, internet goes down, sharp moves occur.

Portugal and Spain lost all power very recently. For days. Not an hour. Those are countries. I don't know what RoboForex is, but if whole countries can go down for days, maybe you should expect this sort of thing from RoboForex and make allowances.
 
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