Is this the worst SB platform?

Is this the worst SB platform?


  • Total voters
    14

Hoggums

Senior member
2,176 878
I don't particularly like the redesign and there are some features which are now broken. But this week the text is a lot clearer and they've got rid of that stupid picture in the background.

It's definitely not an improvement though - I much prefered the old interface, I think the colour scheme is dreary at best. I'll get used to it in time, it's not stopping me trading.

In terms of sheer volumes of instruments to trade, options, brilliant margin requirements & 24 hr trading they can't be beaten.

I have no performance problems, runs faster than before in my opinion.
 
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ZEN archer

Experienced member
1,528 241
they've got rid of that stupid picture in the background.
Thanks for the review Hoggums(y)

That's a first step in the right direction

Being a difficult customer, it's not enough for me though - they have to make it much faster if they want me back. Also I would need smaller spread oscillations - they don't have to put fixed small spreads like Simon does, but at least they shouldn't widen advertised spread of 1 to more than 1.5 (no more than 50% increase).

Once they've done these changes, I would happily use them again:)
 

R.Charnock

Well-known member
400 124
To be fair, the slowness won't really be a problem unless you're constantly in and out of trades in different markets.
 

ZEN archer

Experienced member
1,528 241
To be fair, the slowness won't really be a problem unless you're constantly in and out of trades in different markets.
Well, it is a problem for me - if nothing else, I find it annoying to have to wait much longer for charts to open compared to other platforms I use. And that entry lines, stop lines etc. showing on the chart and not updating although I moved stop to some other level - misleading. All together with some other slow response problems this affects my trading adversely - e.g. if I want to trade a pattern based break out - waiting for a chart to open may render that pattern useless as price often moves quickly at that point.

Then the spreads that widen intermittently - not as much as some other SB companies, but enough to add extra cost. This is only based on my observations - I've read somewhere else about some really big widening, but can't comment on it.

I may have an edge while using other platforms, but this one makes it very blunt. Is it because they don't like certain trading styles or something else? I do not know.

PS I agree with Hoggums about a big choice of instruments to trade etc.
 

fast trader7

Well-known member
273 3
Ok,
If you think Ig platform is slow, does that mean their price lags? Why cant we take them for a ride?
I have been using them for years and never had any serious problem.
I am very much interested if their price is slow compared others, what browser you use?
From my computer everything looks good, but if some people think IG is slow with an old computer or some browser etc... i am more than happy to chanage my trading style!!
 

instant

Junior member
37 1
fast trader

i think what he is complaining about is the speed of transaction / doing anything... not the price updates

confirmations are taking longer to come through apparently. I was speaking to another IG client and he was saying the same thing. The trades are still done etc but the whole experience is much more clunky
 
M

member275544

0 0
IG are complete rubbish..always slow, prices dont get filled on orders, stops lag for ages.
out to rob you blind, money talks and I took mine away. Everyone should do the same imo
 

ZEN archer

Experienced member
1,528 241
Ok,
If you think Ig platform is slow, does that mean their price lags? Why cant we take them for a ride?
I have been using them for years and never had any serious problem.
I am very much interested if their price is slow compared others, what browser you use?
From my computer everything looks good, but if some people think IG is slow with an old computer or some browser etc... i am more than happy to chanage my trading style!!

I've read few threads with members complaining about IG - extreme spreads sometimes, making trading difficult for a profitable trader, making another trader's theoretically profitable system completely useless in reality (slippages etc.)etc.

Is it true or not - I don't know. One thing I know is that when I use IG platform on my relatively fast computer with relatively good internet connection I get annoyed with the slowness. I'm just comparing it to other SB companies I have accounts with and it is the slowest (with additional problem with charts - slowly opening, not updating my positions on the charts etc.)

I think it's reasonable to assume that it is something to do with the platform and not my computer/internet connection. Also another SB company I'm using has narrower spreads and faster platform with charts that open almost instantaneously.

Best wishes for many enjoyable trades with IG to those who are happy with them. Personally I wouldn't use their service unless they make the platform faster and also the spreads oscillations narrower (and of course if all that I've read is not true)

BTW I've tried different browsers - not much joy
 

R.Charnock

Well-known member
400 124
The annoying thing is the way the prices actually move far more than the underlying market in some cases (index futs), while everything else happens slowly.
 

shortsell

Active member
140 18
The annoying thing is the way the prices actually move far more than the underlying market in some cases (index futs), while everything else happens slowly.

can you give an example (in hours) of them moving their price on an index future without the underlying moving?
 
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