CMC Markets - Next Generation Platform

JDTRADER

Well-known member
Jan 18, 2009
1,462
24
48
#1
Just wondering how many other traders have been called by CMC ?

They have called me 5 times now to get me to use the new platform. But as I told all of them, the platform is RUBBISH.

Set up a live account and Demo as I still have the Market Maker Desktop version which is old but far superior to the new web version and still better than most web platforms out there now.

Anyone got any views ?
 

Ross Spur

Well-known member
Jul 18, 2010
2,293
172
73
#2
Just wondering how many other traders have been called by CMC ?

They have called me 5 times now to get me to use the new platform. But as I told all of them, the platform is RUBBISH.

Set up a live account and Demo as I still have the Market Maker Desktop version which is old but far superior to the new web version and still better than most web platforms out there now.

Anyone got any views ?
They still haven't phoned me, so I'm obviously not considered a valued client:(

When I last tried, CMC seemed to have three different platforms, all of which had different faults. The common features were slowness and the Helpdesk's lack of knowledge of their own product.
 
Aug 2, 2010
67
0
16
#3
Just wondering how many other traders have been called by CMC ?

They have called me 5 times now to get me to use the new platform. But as I told all of them, the platform is RUBBISH.

Set up a live account and Demo as I still have the Market Maker Desktop version which is old but far superior to the new web version and still better than most web platforms out there now.

Anyone got any views ?
yeah they phoned me a few weeks back, im hoping the 'real' platform is better than the demo as i wasnt that impressed.I'll stick with marketmaker - I forgot to ask if they are going to insist on people moving over the the new sofyware or allow those of us who want to stick with marketmaker to do so.
 

JDTRADER

Well-known member
Jan 18, 2009
1,462
24
48
#4
yeah they phoned me a few weeks back, im hoping the 'real' platform is better than the demo as i wasnt that impressed.I'll stick with marketmaker - I forgot to ask if they are going to insist on people moving over the the new sofyware or allow those of us who want to stick with marketmaker to do so.
They are closing down Market Maker in time
 

Ross Spur

Well-known member
Jul 18, 2010
2,293
172
73
#5
Apparently you need to open a new account to use the new platform. That should lose them a few more customers.
 

JDTRADER

Well-known member
Jan 18, 2009
1,462
24
48
#7
Apparently you need to open a new account to use the new platform. That should lose them a few more customers.
Yes all there live clients are being asked to open a new account on the new platform to get ready to close Market Maker but no date is set yet.

That is because clients like me have told them its rubbish
 

tim3

Active member
Apr 7, 2010
245
10
28
#10
Yes all there live clients are being asked to open a new account on the new platform to get ready to close Market Maker but no date is set yet.

That is because clients like me have told them its rubbish
Have cmc lost the plot?

Firstly their spreads are way out compared with the competition (4 points on the dow when you can get 1 point with cityindex!!!!!)

Now they want to close what was for me one of the few good things about there package the market maker software and replace it with a package that looks like it was designed by the Telly tubbies and about as useful!

Do they think we are stupid?
 

tim3

Active member
Apr 7, 2010
245
10
28
#12
I sent a link to CMC for this thread so lets see if they reply..........

Hmm doubt it somehow I fell they don't listen to their customers anymore.

And just to add have been happily trading the dow with 1 POINT SPREAD with City Index for the last few months.
 
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Ross Spur

Well-known member
Jul 18, 2010
2,293
172
73
#13
Hmm doubt it somehow I fell they don't listen to their customers anymore.

And just to add have been happily trading the dow with 1 POINT SPREAD with City Index for the last few months.
Did they ever listen? They didn't even reply to mails, but that seems to be normal in the SB world.
 

tim3

Active member
Apr 7, 2010
245
10
28
#14
Did they ever listen? They didn't even reply to mails, but that seems to be normal in the SB world.
Funny enough I have been with them for a very long time and their business was grown on the back of low spreads and good charting software!How different things are now as both those things you can now get much better with the competition particularly the spreads.

Anyway I used to defend them mainly due the the fact I rearely got re-quotes their and they were (and still are to be fair) very stable when the market moves fast after figures ect ect.

However I am guessing the people in charge at the top have decided to try and increase revenue from the punters they have got rather than compete on price I mean even IG which I guess are their main rival are 50% cheaper on the dow which I am guessing is one of if not the most popular market.

The increased spreads and poor software will in my opinion cost them dear in the long run we will see.
 

Ross Spur

Well-known member
Jul 18, 2010
2,293
172
73
#15
Funny enough I have been with them for a very long time and their business was grown on the back of low spreads and good charting software!How different things are now as both those things you can now get much better with the competition particularly the spreads.

Anyway I used to defend them mainly due the the fact I rearely got re-quotes their and they were (and still are to be fair) very stable when the market moves fast after figures ect ect.

However I am guessing the people in charge at the top have decided to try and increase revenue from the punters they have got rather than compete on price I mean even IG which I guess are their main rival are 50% cheaper on the dow which I am guessing is one of if not the most popular market.

The increased spreads and poor software will in my opinion cost them dear in the long run we will see.
Yes, customers must have left in droves over the last year or so, and if they were hoping the new platform would bring us back they need to do a bit more market research. Someone (Peter Cruddas) became very rich from Deal4Free/CMC, so it seems only fair that he'll be getting a lot less rich now.:)