Cantorindex Zero spread offer!

Well if there is a delay on the demo account they should inform about it. Are you saying that your demo prices is in line of the underlaying asset, the DAX for example?

It looks like the charts are in line, but the price quotes are skewed and/or delayed. Apart from learning the basics of the platform, demos aren't much use, so it doesn't really bother me.
 
It looks like the charts are in line, but the price quotes are skewed and/or delayed. Apart from learning the basics of the platform, demos aren't much use, so it doesn't really bother me.
Not much to learn really. If the price feed is delayed for a minute or a couple of minutes it would be useful to know. Apparently that is the way it looks if I compare with the underlaying asset of the instruments. Otherwise I agree, demo account is usually not good for more than to get to know the platform, maybe MT4 being an exception as you have to test out scripts and EA's before using them live.
 
Yes I do believe there is a technical problem with the price feed as it should represent the movement of the charts. They will probably correct it during the day. I am using external charts so I didn't check the prices with the platforms internal charts.
 
OK, I have been informed, there is 15 minute delay on all prices on the demo account.
 
I've been using their new platform for about 2 months and applied for the zero spreads promotion. I do quite a few trades a day. Unfortunately I received a call today from the trading desk (as did someone else I know) and we were both told that the way in which we trade is not in the spirit of the zero spreads promotion. I was told I was trading too quickly and that from now on when I open a position I have to keep it open for a minimum of 1 minute !!!

Well we all know that's not feasible in a fast moving market which I explained to the dealer, as a result all of my trades were from that pointed routed direct to a dealer for manual pricing instead of auto execution. I spoke with my account manager who said the same as the dealer. They have reinstated auto execute on my trades and kept zero spreads on the proviso I keep trades open for at least a minute.

Just thought that was worth sharing in the event that anyone is considering using this feature extensively. Obviously I'm now looking about again for an alternate provider, I opened a new account with another provider today and will see how they go.

Good luck.
(n)
 
I've been using their new platform for about 2 months and applied for the zero spreads promotion. I do quite a few trades a day. Unfortunately I received a call today from the trading desk (as did someone else I know) and we were both told that the way in which we trade is not in the spirit of the zero spreads promotion. I was told I was trading too quickly and that from now on when I open a position I have to keep it open for a minimum of 1 minute !!!

Well we all know that's not feasible in a fast moving market which I explained to the dealer, as a result all of my trades were from that pointed routed direct to a dealer for manual pricing instead of auto execution. I spoke with my account manager who said the same as the dealer. They have reinstated auto execute on my trades and kept zero spreads on the proviso I keep trades open for at least a minute.

Just thought that was worth sharing in the event that anyone is considering using this feature extensively. Obviously I'm now looking about again for an alternate provider, I opened a new account with another provider today and will see how they go.

Good luck.
(n)

Hello again.

Tell them the one minute minimum trade length is in breach of the Mifid directive.
 
Thanks for your help

I will contact the FSA and ask them for their take on it, as with all things important like trading I record all my calls with such companies, as ever SB firms have a way out of most things, withdrawal offer, close account, put you to manual quotes etc to make you go elsewhere. I'm sure it will be no different here. easier to just find another provider who doesn't mind rapid trades.

Cheers :)
 
At least they are honest , i don't think a one minute is a big deal live with it to benefit from their zero spreads ...
 
<< ... told that the way in which we trade is not in the spirit of the zero spreads promotion. I was told I was trading too quickly and that from now on when I open a position I have to keep it open for a minimum of 1 minute !!!>>

Translation: you were trading in such a way that you didn't lose money, which is not acceptable to a bookie.

It will be interesting to see what happens if you still make a profit with the 1m condition. Also, how will this restriction be implemented if a trade hits an order within the time limit? Presumably that will be OK if it's a stop loss, but 'against the spirit' if it's a limit?
 
tar, Yes, that's true some wouldn't of fesses up or had the courtesy to call. As for one minute not being a big deal.... 10 seconds is enough these days to turn your hairs grey in the markets ;)

VD Banana, yeah I will trial it, if it doesn't work then no big deal and off to another firm.I have opened accounts elsewhere now and will be trialing them over the coming weeks too.
 
Dont worry your hair wont turn grey just trade reasonably , i guess if you want to close a losing bet they wouldn't mind you holding the trade for less one minute , so adjust accordingly if you want their zero spreads cuz there are no alternatives , for me i am not into zero spreads it doesn't matter to me but it depends on your trading style ...
 
the way in which we trade is not in the spirit of the zero spreads promotion
WTF is "the spirit of the promotion"? I am not sure about the trading industry but in the casino industry this term is reserved for use solely by rogue operators who do not want to pay but cannot find a reason not too. Avoid.
 
I've been using their new platform for about 2 months and applied for the zero spreads promotion. I do quite a few trades a day. Unfortunately I received a call today from the trading desk (as did someone else I know) and we were both told that the way in which we trade is not in the spirit of the zero spreads promotion. I was told I was trading too quickly and that from now on when I open a position I have to keep it open for a minimum of 1 minute !!!

Well we all know that's not feasible in a fast moving market which I explained to the dealer, as a result all of my trades were from that pointed routed direct to a dealer for manual pricing instead of auto execution. I spoke with my account manager who said the same as the dealer. They have reinstated auto execute on my trades and kept zero spreads on the proviso I keep trades open for at least a minute.

Just thought that was worth sharing in the event that anyone is considering using this feature extensively. Obviously I'm now looking about again for an alternate provider, I opened a new account with another provider today and will see how they go.

Good luck.
(n)
Thanks for your report. Well do we have Worldspreads all over again? Cantorindex do not seem to be a serious company if your post is followed up by others. But this is kind of expected, they simply will not give away money for free. It is just crazy in which length SB companies goes to get themselves a bad name. For a short term trader 1 minute is a long time and for swing trader 1 point spread doesn't matters that much, on the other hand if so you just don't need to lock up £5000. 1 minute is just the beginning of restrictions and as I see it not a company to consider to start trading with, at least not for me.
 
Dont worry your hair wont turn grey just trade reasonably , i guess if you want to close a losing bet they wouldn't mind you holding the trade for less one minute , so adjust accordingly if you want their zero spreads cuz there are no alternatives , for me i am not into zero spreads it doesn't matter to me but it depends on your trading style ...
Trading is hard enough with such limitations and it is not good for the flow of you trading to be constantly looking at the clock to see how much time is passed between each trade. There are other like Capitalspreads who is offering 1 point spread, that is a better deal for a short term trader.
 
It would have been much better if Cantorindex offer 1 point spread on the instruments in question. I would for sure give them a go if that was the case. As it is right now the prospect of joining them is fading rather quickly.
 
It would have been much better if Cantorindex offer 1 point spread on the instruments in question. I would for sure give them a go if that was the case. As it is right now the prospect of joining them is fading rather quickly.

I'll probably give it a go, if only to find out how long they wait before deciding you're being naughty and not acting in the spirit of giving them money.
 
I'll probably give it a go, if only to find out how long they wait before deciding you're being naughty and not acting in the spirit of giving them money.
Yes it will probably be a quite a few trades before they act. But it is no long term project if you are a short term trader, that is for sure.
 
Top