hey all, wondering what you would do in my position. Today I went to open a trade on MM5 with D4F, however the screen didn't turn green and I reconsidered the trade. I pressed cancel several times. It remained yellow for about a minute after which I closed the screen and checked under my executed trades blotter, where it didn't show up. I tried to check my SB position blotter but it wouldn't let me access it, it just froze. I stayed on for about 5-10 mins and checked when I left that it had not been executed, which it hadn't. However on logging on again I found it had been executed and I am now 100 points down, which is taking the **** tbh. I have sent them an email complaining and demanding the cancellation and refund of the trade. Is there anything else I can do? Or am I up the proverbial creek on this one? Also, is it better to keep the trade open while liasing with D4F or close it ASAP to minimise losses?
cheers
cheers