AVG error! Help!

[trendie]

I got an AVG error, that the system needed to be restarted.
So I did.
But the message kept occuring. Even after 3 reboots.
So I decided to reload AVG.

I am now getting a "General Error" when I try to update.
The "Database is outdated" message appears for both Anti-Virus and Anti-Spyware.

How do I fix the general error?
When I re-installed the AVG, I chose option to "repair" rather than re-install.

Should I uninstall AVG completely and re-install afresh?

 

[Hoggums]

It's possibly because their virus DB is offline at present. Leave it a while and see if it corrects itself. Have a look on the AVG website - they may have a message - or if you can't reach the website - then that'll be the reason why!

 

[trendie]

thanks Hoggums.

have uninstalled and re-installed afresh. its chugging along doing a full-scan.
could be that the older verion was 7.5 I think, and when I hit "repair", it was using v8.0 to repair a v7.5 install.

anyway, seems sorted.
crisis over.

EDIT: will remember that tip about checking AVG site being down or not. good one.

 

[A Dashing Blade]

same thing happened to me last night, didn't get around to fixing it tho'

 

[£10kLoser]

I used to use AVG until the problems got more and more frequent. Now, I use Avast and never have any problems. It's free but you need to register. avast! - Download antivirus software for spyware and virus protection - choose downloads and the free home version. It's also very good, I used to own an IT company, so I know a little...

 

[wheezergeezer]

you just need to update your database.ie new virus variants come out everyday.....so AVG update there software accordingly, as most reputable antivirus companies ,
no need to reinstall, just update

 

[£10kLoser]

Unfortunately, AVG sometimes gets an error where it is not possible to update. Even reinstalling may not fix this as the error remains in the Window's registry.

 

[singh2jatt]

I have seen many problems like this with AVG and would recomend that you avoid using version 8 as it is full of errors.

AVG can put ur pc in a continues reboot cycle which never ends and has problems intergrating with microsoft office products.