Warning - Romansoft fraudulent credit card debits

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PeterB

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For those of you who like myself who use credit cards online to purchase things,take care.I received my monthly Barclaycard statement and shock horror minus $360 I knew nothing about,this amount was taken in four lump sums $100 $80 $100 and $80 by a firm calling itself ROMANSOFT LTD .I straight away did some investigating on the net and found out it an online gambling service,I have never gambled online in my life and had only given out my credit card details twice last month to trail out Motley fool .co and an Advanced analyser from Ameritrade.I am sure both of the fore mentioned would not give out card details,so the question remains how did they get them?
I am by no means the first one to have such strange goings on happen as my reasearch continued,on a site called Majorgeeks message board there were other people whos details had been got at as well.Reading between the lines as to what Barclaycard told me it would seem as though they know this name. ROMANSOFT LTD.
So people be careful with you credit card details,Barclaycard does have a good legal dept.

regards PeterB
 
Maybe you have a keylogger virus that has sent your details to someone else. Best to run a series of checks just to be sure.


Paul
 
Trader333 said:
Maybe you have a keylogger virus that has sent your details to someone else. Best to run a series of checks just to be sure.


Paul
Click to expand...
Thanks Paul I run Norton Anti virus along side with Zone Alarm Pro and sweep my system every day with Ad-aware 6.0 I also have all the good things on board from Gibson grc.com,but will still run a few checks better safe than sorry.

Regards PeterB
 
Last edited:
There have been issues where people working for the companies themselves have obtained the credit card numbers and used them. I know this happened to someone using Tesco's site, but I think the culprit was caught.

It may not have even been when you used your card on the internet. Have you been anywhere, such as a restaurant, where they have taken your card out of your sight or an imprint.
 
I have also had numerous debits for Romansoft and Barclaycard have just issued me with a new card. I do use my card on the internet occasionally but not very often. I haven't used it in a shop or elsewhere for months so it has to be from the internet. I have installed all Microsoft security updates. What checks would one run to see if anyone has accesss to my computer?

Jean
 
I once worked for a consultancy and we had a large hotel chain we were developing software for
anyway they sent us a database dump and it had tens of thousands of up to date credit card details numbers, expiry dates names and addresses and we were a third party developing nothing do with
the credit card details, we only needed the names of the users... These were the days before CVV2
numbers, i dont know how much cards are safter now that they have CVV2
 
Hi

The same thing happened to my debit card a couple of months ago - fortunately it was ony for a small amount, but was the same casino Romansoft. I informed the bank and the police and the money has been returned to my account. I hadn't bought anything online since Christmas and was more inclined to think it had been compromised at a shop somewhere, even though it hadn't been out of my sight.
 
Thanks PeterB for the warning,
I have two debits for Romansoft on this months LloydsTSB credit card statement.
When i rang TSB to complain, they are going to charge me £5 just to carry out a check!!
 
Has anyone asked the credit card companies concerned how they think Romansoft are getting details and what steps should be taken?
 
I would have thought that the credit card companies would just put a blanket ban on this company for any transactions at all.

It is interesting that several T2W members have all had exactly the same experience and with the same company. In view of the fact that a few weeks ago just by viewing a thread there was a mass infection of T2W users PCs, I wonder if it is possible that another post on the boards had also caused the same problem without any of us knowing at a previous data and time ?

The correlation does seem a bit too coincidental for pure chance alone and if even more members come forward with the same experience then I would suggest that this may have been possible.


Paul
 
I'm going to copy paste the first post to my bank. See what they say. It'll give them something to do for their money :cheesy:
 
I have also had a charge from Romansoft and no idea how they got my details. The bloke at the credit card company did say that any winnings would have been credited back to my account so it seems weird unless there is a way to get round that.
 
Camelot - Dont be a mug. Tell them you will move banks if they charge you, then ask for compensation anyway for trying to profit from your unfortunate circumstances. It's their duty to protect you and be as proactive as possible in preventing this type of fraud.

Lloyds try it on with me all the time. Each time I end up £100 better after I point out their 'mistake' and threaten to move my business elsewhere. This is for ridiculous/criminal currency transaction (in and out) charges, incorrect statements, etc etc etc...

Its the only reason I stay with them.
 
I also bank with LloydsTsb and they made no charge to my account for dealing with the fraudulent debits.
 
BBB,
Interesting that you also get incorrect statements from lloyds TSB.
Mine seem to go +£40 to - £40 away from my rec. figures over a three month period, yet I can never find an error in their sums. It makes bank recs. a nightmare.
 
I too have been done over by RomanSoft. There was a $50 transcation on my credit card. I've only ever used it online once, on a website called www.ebuyer.co.uk (online computer store). Im thinking either:

1. A cookie containing my CC details (placed on my comp by Ebuyer) was accessed by another website. (However, previous CC's i've used online have never been charged.)

2. Someone from Ebuyer has pulled a fast one using my details.

DH
 
Has anyone had any comments back from their banks or cc companies?
I've got this back so far:


Thank you for letting us know about this incidence.

I have forwarded this email to both e-commerce and Halifax Card Services for further investigation.

I would recommend you speak to Card Services on 08457 283848 to report these fraudulent transactions.

As usual, they can't read! :rolleyes: Why I should report to their Card services, I don't know.
I didn't say I'd been affected by it.
Let's see if they come back with any answers/advice.
 
I asked Halifax what they recommend and they just referred me to their security section.
They guarantee you won't lose any money by fraud, so I won't bother any more :cheesy:
 
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