TradeIndex

[SpreadBunny]

Hey guys,

Just wanted to report you how terrible the TradeIndex platform is
I'm not bitter and trying to put this sb firm down because I was only playing with a demo account so who cares if I lose or win. But seriously, within a matter of 20 mins, I was logged out automatically, javascript errors everywhere that when I logged back in, it won't even let me buy/sell or close trade.

They also have 20pts or 40pts minimum SL. You must be joking.

Be warned if you are thinking of opening an account with them. Just try the demo first to see it for yourself. I thought PaddyPower was bad but things are turning bad to worse. Call yourself a professional? Shame on you TradeIndex.

 

[trader_dante]

Hey guys,

Just wanted to report you how terrible the TradeIndex platform is
I'm not bitter and trying to put this sb firm because I was only playing with a demo account so who cares if I lose or win. But seriously, within a matter of 20 mins, I was logged out automatically, javascript errors everywhere that when I logged back in, it won't even let me buy/sell or close trade.

They also have 20pts or 40pts minimum SL. You must be joking.

Be warned if you are thinking of opening an account with them. Just try the demo first to see it for yourself. I thought PaddyPower was bad but things are turning bad to worse. Call yourself a professional? Shame on you TradeIndex.

LOL.

Pretty bad isn't it?

 

[shadowninja]

Have you tried their old system? I am using that to test strats.

 

[SpreadBunny]

Have you tried their old system? I am using that to test strats.

I can't speak for the old system as I've never tried it. Anyway, the old site will be phased out soon, won't it?

 

[shadowninja]

If they do that then they are silly. I don't use the new system because it needs unlaunching and tidying up!

I bet a conversation went along the lines of this:
MD: we want the new site launched on 15th October
Technical employee: that's not possible, sir, you only told us you wanted a new site on 1st September
MD: it will be launched on 15th October!
Techy: in my experience, it takes a site of that size 3 months to build and test
MD: I want it live on 15th October! You can work weekends!

And so it doesn't work properly.

This is why so many projects run through deadlines and over budget. Guys at top have unrealistic expectations. Or... sales guys for outsourcing/tendering company lie. I've seen it happen as I've been in these sorts of organisations and know people who deal with liars or are the poor sods who have to explain to an annoyed client why the project they're creating is late and why they've been working til 11pm every night and at weekends. Rant over. :cheesy:

 

[candles]

CMC aren't too bad (as far as spread betting goes)

 

[shadowninja]

Well, I certainly wouldn't use Tradindex. I thought it was a one-off before. I just noticed when the market moves quickly, they suspend trading. IG didn't. I couldn't close a position until the movement slowed down. IG let me proceed (done it so many times).