Hi there,
I'm wondering if anyone can help.
I had a long postition in Natural Gas ,October contract with a company trading CFD's. (I wont reveal their name as i am still awaiting a reply from their Customer service)
They rolled it over on friday (25th) but at a price that was never traded for that particular contract in that day.
The actual NGV9 contract closed the day at 3.959 with a low of 3.795 but my OCT trade was closed out/rolled over at 3.535, over 40 points lower.
And the rollover to the NOV contract was opened at 4.91 with the close of the NGX9 contract being 4.929.
Shouldn't my trade have been closed out at 3.959 (+/- their spread) and then re-opened as it was?
Have i missed something? Or have i been duped out of profits? What price did anyone else get rolled over at?
thanks in advance
joy
I'm wondering if anyone can help.
I had a long postition in Natural Gas ,October contract with a company trading CFD's. (I wont reveal their name as i am still awaiting a reply from their Customer service)
They rolled it over on friday (25th) but at a price that was never traded for that particular contract in that day.
The actual NGV9 contract closed the day at 3.959 with a low of 3.795 but my OCT trade was closed out/rolled over at 3.535, over 40 points lower.
And the rollover to the NOV contract was opened at 4.91 with the close of the NGX9 contract being 4.929.
Shouldn't my trade have been closed out at 3.959 (+/- their spread) and then re-opened as it was?
Have i missed something? Or have i been duped out of profits? What price did anyone else get rolled over at?
thanks in advance
joy
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