poker_trader
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Hi everyone
I would like to ask if any of you has been in a similar situation before. basically I buy UK Real Estate sector from IGindex today @ £60 a point using their online platform. After 2 minutes I look back, and realise I have got a nice £5500 profit, and I decides to close it.
Then someone from IGindex called me and claimed it was some error on their part that the points they gave was 100 points below what it should be (it follows some real price from bloomsberg website apparently), and hence he said I HAVE TO give them the profit back according to their term and conditions. I said no I am not going to do it, and I will complain to the FSA or even contemplate legal action. but they took back my profit from my account anyway.
So basically, who is right and who is wrong in this case? I feel that £5500 is rightfully mine,if the error was against my favour, I highly suspect that they'd have kept quiet and kept my money.
I would like to ask if any of you has been in a similar situation before. basically I buy UK Real Estate sector from IGindex today @ £60 a point using their online platform. After 2 minutes I look back, and realise I have got a nice £5500 profit, and I decides to close it.
Then someone from IGindex called me and claimed it was some error on their part that the points they gave was 100 points below what it should be (it follows some real price from bloomsberg website apparently), and hence he said I HAVE TO give them the profit back according to their term and conditions. I said no I am not going to do it, and I will complain to the FSA or even contemplate legal action. but they took back my profit from my account anyway.
So basically, who is right and who is wrong in this case? I feel that £5500 is rightfully mine,if the error was against my favour, I highly suspect that they'd have kept quiet and kept my money.