Bad IG Experience

[STRTRADA]

Bloody IG index i placed a buy order and I logged me out and the order didn't go through 10 minutes later i find i could have been 200 points up Has anyone else had a similar experience
?????????

 

[rawrschach]

Did you get confirmation of your order?

 

[STRTRADA]

Nope just logged me out i WOULD HAVE BEEN 400 POINTS UP NOW ARGHh!!!!!!!!!!!

edit.... 600 points

 

[rawrschach]

Shouldn't have logged out before confirmation.

 

[STRTRADA]

I don't really know what happened I clicked by and it logged me out there was know confirmation of order or anything. Damn could have made a tidy profit

 

[Lee Shepherd]

So over the 45 minutes you realised you could have been making more and more points, just one question:

Why did you not open another order instead of writing on this forum and wasting 45 minutes (or 600pts)??????

Sounds like all in hindsight, otherwise you would have been pressing that order button quicker than a 90% discount on line with Harrods.

 

[STRTRADA]

No i can assure nothing was in Hindsight now realise my mistakes and should have added another order but I was so unsure and panicked about what to do..
I realised my mistake........ Sorry everyone for having a whinge

 

[Lee Shepherd]

No i can assure nothing was in Hindsight now realise my mistakes and should have added another order but I was so unsure and panicked about what to do..
I realised my mistake........ Sorry everyone for having a whinge

Dont worry mate, it will take time to learn to trade properly. One day panic will simply dissapear as you will know exactly what to do and when.

If your order doesn't go through due to being shut out of platform or system crash, set up another order as soon as possible. Try playing with smaller sums, this will help to remove panic as it usually comes from people losing money, remove the money and the panic usually go's.

If you find you still panic when there's no money on the line, you may need help with your nervous disposition, and I'm not taking the p1ss here either, trading isn't for everyone. Some people find being wrong hard to cope with, so its not always about the dosh.

 

[tommac]

Happened to me too yesterday. . There`s obviously a blip in the system (benefit of doubt ?) -not saying I lost / made money but 3 times as I clicked the deal ticket I immediately got logged out. Just placed the deal with a second alternative. I have learned to keep at least 2 sb accounts going. Still -bit of a nervous few minutes re logging to see if they had registred the deal-they hadn`t.

 

[TomTom]

When these kind of things happen, when traders dont get filled or get logged out, platform freezes ect ect.
Consider is Spread Betting the way to trade ? As when an oppertunity arrise's problems arrise.
Please consider this if you want your accounts to be drained when your loosing and when its a time to make money coincedently platforms become trouble some.
SB Firms are there to take custermers hard earned.

Margings are not that cleaver either .........

Did you relise 1 piont spread on DOW with a margin of £250 , guarenteed fills with instant confermation is alvalible as an alternitive ?

The profesionals not use SB Firms due to the simple reason that they are extreamly expensive to do business with pluss the difficullties in getting business done is just not worth the effort.

 

[Lee Shepherd]

Please ignore Tom Tom's posts:

Every one of his posts are agressively against Spreadbet Firms.

Take a look thorugh his posts, every one of them from when he joined is against Spreadbet Firms and how they rip you off.

Tom Tom is attempting to take Spreadbet Firms to court.

Tom Tom actively admits to 'scamming them' as they 'scam others'.

Tom Tom still uses Spreabet Firms himself.

 

[oiltanker]

tt is under the delusion retail traders need to trade the same way as hedge fund managers who use automation. he talks about professionals- are they people running millions? that is not the same as a retail investor playing with a £1000?

maybe he is trying to drum up business for other brokers? maybe he thinks we are all stupid and haven't looked at ib etc? they are lot more expensive for a retail investor.

to pretend freeze outs etc don't happen with all brokers is just misrepresentation.

tt frustrations seems to be coming from confusing retail platforms with institutional ones?

 

[£10kLoser]

Bloody IG index i placed a buy order and I logged me out and the order didn't go through 10 minutes later i find i could have been 200 points up Has anyone else had a similar experience
?????????

I suggest you speak with IG technical support. You will almost certainly find that it's your fault - maybe anti-virus or browser settings.

Same thing happened to me and they found the problem and provided a solution.

Everybody is too quick to blame SB companies when, half the time, it's their own fault - either their PC or dumb trading methods!

For example, many anti-virus programs scan incoming web data and you need to add the various IG addresses as excusions.

 

[STRTRADA]

Thanks for everyone's opinions and views on spreadbetting anyway today is another day and i won't let it get me down
... I suppose i didn't lose any money?
Also when I logged out it redirected me like usual howver it just redirected me to a blank grey page.
But now it seems to be working
BTW does anyone use avg anti-virus v8 because if not then i known it's my anti-virus

 

[kensfishbar1]

It happened to me yesterday several time. I got log out when I try to edit my limit. When I try to change the limit so that my trade can take a few more point profit. I got log out. When I get back in, I found the trade has closed by the original limit. Taking smaller profit when I win.

Don't seem to have the problem when the tide is against me!!!!.

 

[£10kLoser]

Yes, but have you spoken to technical support about it or are you just going to assume IG are against you? The odds are that you have a problem on your PC that can easily be fixed.

 

[£10kLoser]

When these kind of things happen, when traders dont get filled or get logged out, platform freezes ect ect.
Consider is Spread Betting the way to trade ? As when an oppertunity arrise's problems arrise.
Please consider this if you want your accounts to be drained when your loosing and when its a time to make money coincedently platforms become trouble some.
SB Firms are there to take custermers hard earned.

Margings are not that cleaver either .........

Did you relise 1 piont spread on DOW with a margin of £250 , guarenteed fills with instant confermation is alvalible as an alternitive ?

The profesionals not use SB Firms due to the simple reason that they are extreamly expensive to do business with pluss the difficullties in getting business done is just not worth the effort.

Holy Cr*p - use a spell checker or go to English classes.

 

[Hoggums]

Thanks for everyone's opinions and views on spreadbetting anyway today is another day and i won't let it get me down
... I suppose i didn't lose any money?
Also when I logged out it redirected me like usual howver it just redirected me to a blank grey page.
But now it seems to be working
BTW does anyone use avg anti-virus v8 because if not then i known it's my anti-virus

The lesson here is to check your open positions after you've made a trade - especially if you don't get a confirmation.

I hardly think this is the fault of IG - maybe your internet connection went down or it didn't recieve your instruction....

 

[STRTRADA]

Thanks everyone I contacted IG support and they told me that If it does happen again then phone immediately....
However, I don't think that it was my internet as other people had suffered from exactly the same thing
like tommac