IG binaries shenanigans

Sharepunter

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Thought I'd start a thread to highlight some of IG's questionable practices.
Please add any that you discover.

To start the ball rolling here's one I spotted today.

The opening level of the 12:40 to 13:00 FTSE100 20 minute binary was originally stated as 5938.08. I entered it in my watchlist.
Part way through the 20 minute period I clicked the item in my watchlist to place a bet and lo and behold noticed that the opening level (stated on the "order" ticket) had been upped a point to 5939.08. :sneaky: I didn't proceed.

An interesting position would have arisen if I'd been able to place an UP bet and the opening level showed 5938.08. The opening index value of the 13:00 hourly was 5938.42 and I believe the 12:40 to 13:00 binary settled as a down. However, without access to Bloomberg prints by which IG settle the FTSE binaries I cannot be 100% certain.

Perhaps all was well and IG had two settlements. One based on 5938.08 opening and the other on 5939.08. Who knows? But why change the opening level part way through?

I'd advise everyone to check that the opening level on the deal ticket is as expected.
 
Thought I'd start a thread to highlight some of IG's questionable practices.
Please add any that you discover.

To start the ball rolling here's one I spotted today.

The opening level of the 12:40 to 13:00 FTSE100 20 minute binary was originally stated as 5938.08. I entered it in my watchlist.
Part way through the 20 minute period I clicked the item in my watchlist to place a bet and lo and behold noticed that the opening level (stated on the "order" ticket) had been upped a point to 5939.08. :sneaky: I didn't proceed.

An interesting position would have arisen if I'd been able to place an UP bet and the opening level showed 5938.08. The opening index value of the 13:00 hourly was 5938.42 and I believe the 12:40 to 13:00 binary settled as a down. However, without access to Bloomberg prints by which IG settle the FTSE binaries I cannot be 100% certain.

Perhaps all was well and IG had two settlements. One based on 5938.08 opening and the other on 5939.08. Who knows? But why change the opening level part way through?

I'd advise everyone to check that the opening level on the deal ticket is as expected.
shenanigans :LOL:
It is an error only , send them an email and they will send u a screen shot of the bloomberg print , i asked them for this few times and they responded very well , and if the sett is wrong they will correct it .
This screenshot is from IG :
 

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shenanigans :LOL:
It is an error only , send them an email and they will send u a screen shot of the bloomberg print , i asked them for this few times and they responded very well , and if the sett is wrong they will correct it .
This screenshot is from IG :

tar - your reply shows you have missed the point!

I am querying why IG changed the opening level of the 20 minute binary part way through the 20 minute period. The opening level is determined by IG not by Bloomberg prints.
 
tar - your reply shows you have missed the point!

I am querying why IG changed the opening level of the 20 minute binary part way through the 20 minute period. The opening level is determined by IG not by Bloomberg prints.

The opening level for the current level is the closing level for the previous one and it is determined by Bloomberg prints , so maybe they made a mistake then they correct it , and it happens , if u asked them for the Bloomberg screenshot instead of posting here u would have your questions answered ;)
And lets say the opening level for the current period is different from the closing level of the previous period , ask them in an email y they changed the opening level 1 point as u claim , anyway they will gain nothing , as u said every one entered the bet b4 they change the level will treated differently , i dont c the problem ...
 
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tar - the opening level of the 20 minute binaries is not determined by Bloomberg prints. It is set arbitrarily by IG as stated in IG's binary bets terms & conditions. If you check you will see that the opening level of a 20 minute binary is not necessarily the same as the closing level of the previous 20 minute binary.
I don't agree with you that IG can't gain by changing the opening level part way through the period.
If they have 2 opening levels but only 1 closing level they can if the punter doesn't realise!

Anyway, my initial post is to make people aware of the situation (which I admit is rare) but to check that the opening level on the ticket is the same as in their watchlist or prices.
 
tar - the opening level of the 20 minute binaries is not determined by Bloomberg prints. It is set arbitrarily by IG as stated in IG's binary bets terms & conditions. If you check you will see that the opening level of a 20 minute binary is not necessarily the same as the closing level of the previous 20 minute binary.
I don't agree with you that IG can't gain by changing the opening level part way through the period.
If they have 2 opening levels but only 1 closing level they can if the punter doesn't realise!

Anyway, my initial post is to make people aware of the situation (which I admit is rare) but to check that the opening level on the ticket is the same as in their watchlist or prices.

I know the terms and conditions , but in reality the opening level for this period is the closing level for the previous one , i didnt notice any difference maybe it is rare as u stated , anyway i dont c how ig will gain from this , anytime the client could ask for a screenshot of the settlement print ... they dont need to steel 5k from a binarybet they make 1 million pounds in revenue everyday ... seems to me they had an error or a fat finger then they correct it ...

Good luck
 
tar - the opening level of the 20 minute binaries is not determined by Bloomberg prints. It is set arbitrarily by IG as stated in IG's binary bets terms & conditions. If you check you will see that the opening level of a 20 minute binary is not necessarily the same as the closing level of the previous 20 minute binary.
I don't agree with you that IG can't gain by changing the opening level part way through the period.
If they have 2 opening levels but only 1 closing level they can if the punter doesn't realise!

Anyway, my initial post is to make people aware of the situation (which I admit is rare) but to check that the opening level on the ticket is the same as in their watchlist or prices.

The binary price is skewed according to the price at the time and the opening price. If they change the opening price surely that would change the binary price. Tell the effing FSA on these *******s. I hate IG, but still use them because they are the best.
 
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