Avoid AX*******

FXX

Experienced member
1,163 199
avoid a.x.i.t.r.a.d.e.r

There was an outage last night and they didn't communicate and simply said it was unplanned so we didn't need to communicate (told this by a representative). I tried to close a position in profit and for 10 minutes i couldn't do anything. Account being closed - this is a business and to offer this sort of disgraceful service is unacceptable. I would have perhaps been more accommodating if they at least communicated with people who held open positions on the pairs being affected but sadly, this exposes another broker to the rubbish pile.
 
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