Not putting up with them any more. Account closed
Opened a trade at market at £1pp (I know I'm an idiot for not using a limit order). Trade was opened 30 pips above screen price and immediately I went £30 down. Called them to say this was not acceptable to which the response was 'the trade was OK, you were not re-quoted'...of course it wasn't it was a market order! Apparently all prices on screen whether on order tickets or charts (which tracks the ticket exactly, even though I have just been told differently) are indicative only, meaning they're garbage. So according to them, the moment I hit accept the market jumped 30 points and then jumped straight back down to the indicated screen price. Well Im not having it and the crooks are not having my business.