CMC Markets

CMC Markets

Was better in the old "deal 4 free" days

Used to be great a few years back. Now with all the updates it has got a little complicated and suggish. However, it still has it good looks. I guess it will take some time getting used to it compared to IGIndex.
Mystry Trade

On my account there were 2 separate trades executed (Forex) same time for the same currency pair. These are 2 separate trades and it is not possible to execute 2 sames trades at the same time in MM. Any way CMC is not helpfull as usuall and couldnt give any explanation. I ended up loosing money and closed the account long time ago.
Fantastic trading platform - intuitive and easy to use.

Have been using their new spreadbet platform, both for web and iPhone and its been a very good experience so far. The spreads are narrow and pretty consistent. I love the iPhone app - its the best mobile trading app i have ever used. i'd like them to add trailing stops and better charting. Perhaps a news ticker as well. But very pleased so far.

Very spooky - I just logged in today and they have added trailing stops and the charts have additional functionality.
CMC Markets

Agreed. Their front-end is totally ridiculous.
CMC

you will often see wide random spikes for some instruments within CMC, even when the underlying market is relatively quite. Could it be to hit stop clusters? who knows. But its unfair to say they are the only firm to do this. As an investor it is your duty to scrutinse the firms you use to trade and if you are unhappy be prepared to leave at the drop of a hat. Do not get comfortable with any firm even if they havent given you any cause for concern stay on your toes! everyone is here to make money even the market makers.
CMC- Transparent pricing???

My brief experience with CMC ended when a long position in EUR$ I had open with them was stopped out. It was last thing on a Friday night and I just happened to have my systems running. CMC's spread opened (from memory)out to about 12 points, instead of there usual 3 or 4, in addition to moving about 15 points wide of the market. This only lasted maybe thirty seconds max and the market was obviously liquid... A cynical man would observe this allowed CMC to close anything within nearly thirty points of the market price instead of the usual 3 or 4. After numerous requests to explain were ignored or rebuffed I closed my account.
Satisfied with CMC

Have traded with them for several years, and perfectly satisfied with their service. Lots of moaners about them here, but no problems in my experience.
CMC Very good.

Never had a problem with CMC. Customer service is good and always ghet decent fills.
CMC are not that bad

I think most people have problems with their brokers because they don't understand what they are doing sometimes. I have used CMC for many years and yes at times when it comes to shares they are a bit tricky but when it come to trading Indices. They fill and execute fairly well.
Dire Customer Service

An awful expeience using this bunch, took four phone calls before they eventually agreed to allow me to withdraw my funds - reason? Because on signing up I didnt give them a land line (I trade via mobile broadband) and despite getting written confirmation that this was acceptable (by the Marketing Manager) I was put on hold for so long I needed another shave. Also when you close a position any associated stop losses and limits remain live so if you forget to close them too you'll end up with a few more trades than you bargained for.
Not Recommended

Yes my experience has been poor after being telemarketed by someone saying just put $1000 in off your credit card and you get free cd's.
You cannot afford to put stops on record as they'll clean you out.
So very difficult to set and allow a trade to develop.

Stay away.
CMC

Customer service is a joke (NZ office)I phoned them recently complaining that a limit order that I had placed had not activated even though the MM chart indicated that it had reached the required value.(no spike involved by the way)

The explanation from the call centre operater was, and I quote "the charts are wong" (she meant wrong!)I asked her how am I supposed to trade with charts that are ficticious.Ludicrous!
Sharp Practices

Confusing & slow platform and unethical business practices.
2 Years with CMC Markets

Whilst this providor (Australia)does have some downsides:

Will Gun your stops

Response to online queries during live sessions is sometimes woeful

Changing layouts during live sessions can be hazardous - you can get a CMC version of a blue screen

I trade 2 Accounts & whilst they can run simutaneously, if I am trading both accounts during a session eg Forex & DOW I will use a 2nd Computer to run one of the screens

I have had NO problems in having money transferred back to my account

Other than above - I'm assured by others that they CMC are the best of a bad lot of CFD providers in Australia
Software

I think it's the software that gets me most about CMC. Whilst everything else runs fine on my (high spec) PC. CMC 'MarketMaker' will freeze for around 5 mins, 4 or 5 times an hour.
Recently it's developed a new habit where it will 'lose connection' and so you cannot trade or get any prices. This is hapening around every 10 minutes.( whereas all my other internet based software is connected fine)
If you do manage to get a few minutes when the software allows you to place a trade. More often tha not you won't get the price you clicked (even on very small orders). It will go away for a couple of minutes and give you a requoted price in a yellow box.

I CANNOT understand how this company continues to operate. It must be through having lots of new subscribers, who lose money then walk away. Only a high turnover of customers would keep this company going, as no could seriously use this product for anything constructive long term. It's just a bizzare company - Do not use !
worst i have seen

terrible platform. you cannot put stop-loss and take-profit when placing your order. you do this separately and it is not closed automatically when you close your trade. they want you to forget it so that they can suck your money. help and support are either not available or completely incompetent. their web site is a mess and there is a lot of incorrect information there.

i closed my account 2 weeks ago and still have not received my check. tried to call but so far have not managed to speak to someone who can give me any information.

it is very frustrating to deal with these guys, so stay away from them.
CFD better

I trade CFDs with cmc 1 or 2 trades a day, mainly stop orders rarely market. I have a sb account with them also but do not trade it as I have noticed the spikes. Can not fault them on the CFD account, I trade the dow and track their prices on cbot mini dow. charts almost identical with cmc adding 2 points to the high and low which is to be expected. They get an 8 for the cfd account.
Better to invest your Money in the Shredding Machine

CMC do not like Day traders.

They actively trade against their Customers. They are Fraudlent thieves. Please forward this to them as I hope they sue me..................

Their whole Advertising Campaign is based around a faulty "Trading Platform". To give the impression that the Customers are trading the "markets" they are not. They are trading against CMC.

You are better off placing your money in the Shredding machine switching it on and then seeing how much you can save by switching it off.
Closed my account within 2 weeks

I am amazed that you cannot put stops on individual trades you have to put an opposite trade - imagine what happens if you close your trade but forget to close the stop trade! Their browser interface is a joke. They closed my position early even though my stop was lower and even though I was within the margin that they held. Very expensive affair - should never have opened an account with them.
Not putting up with them any more. Account closed

Opened a trade at market at £1pp (I know I'm an idiot for not using a limit order). Trade was opened 30 pips above screen price and immediately I went £30 down. Called them to say this was not acceptable to which the response was 'the trade was OK, you were not re-quoted'...of course it wasn't it was a market order! Apparently all prices on screen whether on order tickets or charts (which tracks the ticket exactly, even though I have just been told differently) are indicative only, meaning they're garbage. So according to them, the moment I hit accept the market jumped 30 points and then jumped straight back down to the indicated screen price. Well Im not having it and the crooks are not having my business.
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