Hi all,
I'm a noob when it comes to stock trading and just do it for a bit of fun although I do make some money from time to time. However, I am confused as to what kind of service to expect when using a trading platform. I currently use TD Waterhouse and am dissatisfied with them (I am aware that my total lack of knowledge maybe contributing to this) however, I trade volatile AIM (I'm based in the UK) stock a few times a week and have some serious issues with the time it takes them to execute a trade.
For instance, I bought some shares at 2.75p a few ago and watched it climb all the way to 10p in an hour. I tried to exit at around 8p however, apparently, they had to call the order though later (25 Minutes!!!) as the platform couldn't give me a price online at that moment. By the time they executed the share price had fallen to 5p and I made much, much less money than I would've done otherwise
Again this week, I placed an order the night before online and didn't see any action in my account the next morning. I called them 20 minutes after trading had opened and said if you haven't executed the order can you cancel it now as it's too late and I can't cancel it within my account. They hadn't placed the order yet...20 mins later.
Are my expectations too high as an amateur trader to expect that trades are executed in a timely fashion or is it because I trade AIM stock and it's hard to manage for them. I just don't know, but with such volatility, it's impossible to trade effectively.
Can anyone suggest a trading platform that is more reliable and can execute trades quickly or let me know if perhaps because I'm trading AIM stock that it's causing these problems - Perhaps another platform handles AIM better. I'm based in the UK and would prefer to use a UK company if possible.
Thank you.
I'm a noob when it comes to stock trading and just do it for a bit of fun although I do make some money from time to time. However, I am confused as to what kind of service to expect when using a trading platform. I currently use TD Waterhouse and am dissatisfied with them (I am aware that my total lack of knowledge maybe contributing to this) however, I trade volatile AIM (I'm based in the UK) stock a few times a week and have some serious issues with the time it takes them to execute a trade.
For instance, I bought some shares at 2.75p a few ago and watched it climb all the way to 10p in an hour. I tried to exit at around 8p however, apparently, they had to call the order though later (25 Minutes!!!) as the platform couldn't give me a price online at that moment. By the time they executed the share price had fallen to 5p and I made much, much less money than I would've done otherwise
Again this week, I placed an order the night before online and didn't see any action in my account the next morning. I called them 20 minutes after trading had opened and said if you haven't executed the order can you cancel it now as it's too late and I can't cancel it within my account. They hadn't placed the order yet...20 mins later.
Are my expectations too high as an amateur trader to expect that trades are executed in a timely fashion or is it because I trade AIM stock and it's hard to manage for them. I just don't know, but with such volatility, it's impossible to trade effectively.
Can anyone suggest a trading platform that is more reliable and can execute trades quickly or let me know if perhaps because I'm trading AIM stock that it's causing these problems - Perhaps another platform handles AIM better. I'm based in the UK and would prefer to use a UK company if possible.
Thank you.
