How I lost all positions in one second.
It happened on Monday, August 24th, 2015 at 13:34 GMT. I traded with CFD (Dow Jones). The volume of my buy positions was almost equal to the volume of my sell positions and the margin level was since hours more than 55%, so I thought I had nothing to fear if the rate would drop suddenly. Because only below 20%, a position can be closed by my broker. At 13:30 I saw that the rate was going down very fast in those minutes, and then suddenly: all my positions were closed by my broker. In one second. I called my contact person, a trading specialist of my broker. At that moment he could not tell me why the positions were closed, but after a couple of days he told me: at that time my broker had increased the spread very much (from 3 till 116) and because of this the equity of my account became too low, he told me. Therefore, the positions were closed by my broker, according to the contact person.
I could not understand this and still I don’t understand. That increase of spread will have effect if I had opened a position at that time I can understand, but during this time I didn’t open or close any position, so that increase of spread will have effect on equity I don’t understand. My contact person doesn’t want to give me further explanation, so I want to ask: Can anyone of the readers give me explanation? Who can help me? Thank you very much in advance!
It happened on Monday, August 24th, 2015 at 13:34 GMT. I traded with CFD (Dow Jones). The volume of my buy positions was almost equal to the volume of my sell positions and the margin level was since hours more than 55%, so I thought I had nothing to fear if the rate would drop suddenly. Because only below 20%, a position can be closed by my broker. At 13:30 I saw that the rate was going down very fast in those minutes, and then suddenly: all my positions were closed by my broker. In one second. I called my contact person, a trading specialist of my broker. At that moment he could not tell me why the positions were closed, but after a couple of days he told me: at that time my broker had increased the spread very much (from 3 till 116) and because of this the equity of my account became too low, he told me. Therefore, the positions were closed by my broker, according to the contact person.
I could not understand this and still I don’t understand. That increase of spread will have effect if I had opened a position at that time I can understand, but during this time I didn’t open or close any position, so that increase of spread will have effect on equity I don’t understand. My contact person doesn’t want to give me further explanation, so I want to ask: Can anyone of the readers give me explanation? Who can help me? Thank you very much in advance!
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