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Are there any traders still out there?

I was a trader several years ago and now have a new computer. Since the Machine ID is different, my Shadowtraders indicators won’t work with Ninjatraders anymore. Since Shadowtraders was sold to several years ago, the new company has not responded to me to help transfer the license to my new computer.

Has anyone had this problem and is there a solution? Has anyone been able to contact the new company or have any contact with anyone from since the company was sold.

I am posting this on several trading sites in hopes someone could help. I trade future currency markets.

Thanks in advance for your help.