What is your happy place?
Where does your mind take you when IT Support sends you to new levels of despair?
I start to compute precisely what the level of despair is. Usually, you'll find it's all FA and only exists in your mind...
This below is a "Step outside of your skin" exercise.
Ok apply this rationale for what ever it is that is causing you despair form the perspective of a third person.
1. Will it matter tomorrow
2. Will it matter next week
3. Will it matter in two weeks time
4. Will it matter next month. Will anybody else remember? Will you remember?
5. Will anybody remember or care at all. Will you care in one week or one month's time what it is that is causing you so much despair
6. Will anybody remember in two or 6 months time
7. How about next year
8. Getting silly now but you get the picture. Will anybody remember in two or 10 years time?
So to put your troubles in perspective think about your level of despair based on time and then judge / grade your despair response to incident and then formulate an appropriate reaction to maximise your utility... :cheesy: Cheesy as it may sound I'm being sincere. :smart:
I work in IT and users always want what they have fixed yesterday.
What do you do when you have 5 IT guys and 500 users?
What does one do when a server or service impacting 00s go down?
When BTs exchanges go down and outage literally impacts 000s they don't even provide an ETA but merely state they are aware of the problem and looking into fixing it. Everybody says - line is down. :whistling
Finally, to answer your question - when I'm in despair I usually close my eyes, and stand underneath a small waterfall in a lustious tropical green jungle with multicoloured birds and parrots where I simply exist for a while and nothing else. Just feel the water running down my head and skin - refreshing my senses and physical being... :clap:
When imagining this location I usually bring my thumb and middle finger together as Paul McKenna my good friend told me to...
Enjoy all that you do...