If you are to go to the appropriate authorities that Universe Markets have behaved fraudulently, you need to at least establish such facts and that you have gathered sufficient evidence to present your case. In my view, you have not met the hurdle.
You need to first establish from the terms and agreement that you were provided with as part of your sign-up what exactly did you agree to. With typical sign-on process, you go through a number of steps and agreeing to certain terms and conditions. Your agreement can be as simple as ticking a box that you have read and are in agreement to the terms and conditions and your sign up is completed when you press the enter button. Did you go through those steps? Yes or No? If you did, were you given a set of terms and conditions (usually in pdf) for your records? If you have them, you need to refer to those conditions specified for withdrawals including the turnover conditions necessary for bonus deposits.
There are some information available on their website which in my view may not be sufficiently comprehensive.
Their withdrawal policy
Their bonus policy
The fact that a sum total of $7000 bonus deposit had gone into your account is prima facie evidence you have agreed to avail of it. According to their website, the turnover requirement is 30 times of each bonus dollar deposit. A $7000 bonus deposit would require a turnover of 30 X $7000 = $210,000. This would seem to be a very low threshold requirement and hence I am sceptical that my interpretation of their policy is accurate. Just trading 2.1 standard lots of EURUSD would get you there with a stop of 20 pips and target of 20 pips. The worst case is loosing 20 pips X 2.1 X $10 = $420 to get back your $10,000. As I told you before, you need to establish the facts as I am simply speculating.
The other thing that you mentioned that puzzles me is that you referenced to the fact that they were trading your account on your behalf but has since stopped. Did you provide them with a limited power of attorney? Without it they should not be able to legally trade your account.
if you go into a bank to take out or put inn some money then it would not be normal to find out two weeks later you have a mortguage , basicly i have opened an acount to trade then found out some four weeks later i have a bonus of £3,000 which i did not sign up for or agree to if i had then i would presume that there would be some kind of paper work stating all the rules and regs of the said bonus this is 2018 and a provider of anything has a duty of care to provide all the detaile of any said deals , as fr as i am aware if you have a platform manager he is the man that does all the trades not me this has been the case from day one