Hi,
I opened a nasdaq trade with CMC, long 1344, not that big £25 per point, I tried to open another and was quoted 1351 even when the screen price was 1344, noe this was out of hours. Once the market opened 2130 hrs my trade was out of profit but then the market rose and I tried to sell at prices ranging from 1351 - 53, however I was re-quoted at 1345-46 while the price on the screen was much higher.
I kept getting requoted and tried smaller sizes of £5 per point but to no avail (note at this time globex was open and trading on the nasdaq and volume was good) So I called and was greeted by a rather rude dealer who simply stated we make the price take it or leave it, I mentioned that the price was different to that on the screen but he said tough, I pushed more on this and he simply changed the screen price while globex had not changed.
I eventually refused his quote but traded on the internet at the lower price, once I had traded he moved the trade price back up to what it should have been (no change in globex)
Hence the question is - does this sound normal and can CMC quote a worse price than the market price to advantage them while advertising a different price on the screen?
Do other spreadbetters give utterly fictitious prices in order to reduce your chances of winning and in effect make it a one way bet for them?
I'd be interested to hear peoples thoughts around the legality of this.
Thanks
I opened a nasdaq trade with CMC, long 1344, not that big £25 per point, I tried to open another and was quoted 1351 even when the screen price was 1344, noe this was out of hours. Once the market opened 2130 hrs my trade was out of profit but then the market rose and I tried to sell at prices ranging from 1351 - 53, however I was re-quoted at 1345-46 while the price on the screen was much higher.
I kept getting requoted and tried smaller sizes of £5 per point but to no avail (note at this time globex was open and trading on the nasdaq and volume was good) So I called and was greeted by a rather rude dealer who simply stated we make the price take it or leave it, I mentioned that the price was different to that on the screen but he said tough, I pushed more on this and he simply changed the screen price while globex had not changed.
I eventually refused his quote but traded on the internet at the lower price, once I had traded he moved the trade price back up to what it should have been (no change in globex)
Hence the question is - does this sound normal and can CMC quote a worse price than the market price to advantage them while advertising a different price on the screen?
Do other spreadbetters give utterly fictitious prices in order to reduce your chances of winning and in effect make it a one way bet for them?
I'd be interested to hear peoples thoughts around the legality of this.
Thanks