AOL Daily Scheduled Disconnect??

[jonnyy40]

Has anyone suffered from this problem daily at 12 or 1am? I thought I was paying for 24 hour Broadband but it doesn't seem to be the case.I asked support and they sent me a LONG email detailing MANY steps to check so they aren't admitting it is a scheduled occurance.I am thinking of switching to O2 Broadband,do they support TRUE 24 hour continuous broadband?

 

[hornblower]

Hi jonnyy40
I have the same problem , cuts off at midnight
and again at 1 am
are you trading at at night ?
I just have to have my 8 hours
also aol conflicts with cmc , and several other programs

 

[jonnyy40]

I just sometimes stay up late but I like to get what (I thought) I pay for.It's a little bit naughty of them really.I saw a news report wherein o2 also had the fastest average broadband speed (based on various speedtests) and I'm seriously thinking about moving over.

 

[One Eyed Shark]

Been with AOL 6 years, it has been fantastic during the past 5 yr 10 mths.

The last 2 months have been dire, overnight dropout as mentioned above, and on average 4/5 dropouts thoughout the day.

What is even worse is when you ring the support centre........what a joke.

If someone else tells me to disconnect and reconnect my modem cable I cant say where I would tell them to stick it.