IG

IG

Reviews 2.40 star(s) 58 reviews

Competitive pricing, nice research part

I don't trade with them but others might find useful the Brokerchooser IG Review -> http://brokerchooser.com/broker-reviews/ig-review
They were pretty positive about IG although the company has it's weak points like the too overcrowded platform and only leveraged product availability.
Fairly solid, but stop losses questionable

was trading with and they are the biggest so fairly easy choice to go with. Pretty much everything meets expectations. Platform is stable enough and their spreads are pretty good. they have education online so can teach myself a few things. everything was going well then during the gbp flash crash in november I got stopped out of my trade pretty bad. I tried to complain about it but they refused point blank and no real customer service, just referred me to their terms and conditions, so I decided to look for a new provider and after a decent searchi think I have decided on XTB. All in all I think IG are ok, just didn't like they way they handled my complaint. Hopefully better luck with XTB.
best strategy for trading

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Great trading house

To the OP I think you'll find IG don't trade in the USA due to American "gambling laws" Spread betting is gambling.

I have used IG on & off for some 25 years and never had a problem with them.
Small investor, but not encountered any problems

I have had an IG account for a few years. I do not invest huge sums, which is perhaps why I have not suffered from the same issues listed in the reviews here. I have traded without being 'spiked out' and have made deposits and withdrawals without issue. I recently traded using their binary options exchanges (not the sprint markets) and found them an interesting alternative - though not profitable for me! For info, I generally trade stocks, and have positions open for a couple of weeks / months. So again, possibly as a 'longer term' trader, I am less likely to be impacted by some of the problems noted above.
See link in post to read about a big loss on Binary markets

I guess you just have to be very careful with the binary markets in general.. read here for a 500 loss on the binary markets
http://www.makemesomemoney.co.uk/lost-500-binary-markets/
Much better nowadays than they used to be many years ago.

UPDATE: Spring 2013 - IG have recently & substantially increased their bet size minimums, for a great number of popular instruments; as a result of which, I would now recommend IG Index as being a far more appropriate choice for very well funded and experienced clients. Those new to spreadbetting, or with account sizes between a few hundred and a few thousand, really ought to open an account with at least one other spread bet company instead. Having said that, Please DYOR! & here follows my original review.
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Due to the vastly increased competition since just before the early 2000's when I first joined Ig Index, I do believe that they have in the past few years finally got their act together. That is, they are now a spread bet company which I would at last very much recommend. Over a decade ago, when I'd first joined, they were nowhere near as professional in their dealings with customers: All kinds of shenanigans occurred in earlier days as you can most surely read from the other reviews. In fact, because I despised the way they messed around in the late nineties and early 2000's, with stops etc., I used to be primarily a customer of CMC spreadbet; however, since CMC dropped futures bets in oil and gold, I've decided to re-try Ig Index again - a year or so ago, after a long break. And, I'm very pleased to say that in the past year they've been an excellent company with whom to spread bet. Indeed, they used to be scoundrels who'd fleece you on stops etc., but all that has seemed to change recently - again I'm sure that industry competition has forced them to clean up their act. They have quite possibly one of the widest range of instruments available. Their trading platform works wonderfully, and I particularly love their text message alerts for market prices - whereby you can set the prices you wish to be alerted of, and when they hit, your phone will tell you, courtesy of Ig Index. Brilliant - now that's something which is very useful that many other firms have yet to offer! Their spreads are, at last, often market leading. What's more, I've not experienced any issues with stop hunting - beyond that which ordinarily has occurred in the wider markets. Also they've recently introduced a 'price improvement' policy, which I can verify does work, of often giving clients a better fill price in a fast moving market. Now that's a very welcome policy! All in all, I am (at last!) a happy customer of Ig Index and I would most truthfully highly recommend them (but please do note that it's wise to have more than one spread betting account) whatever your experience of spread betting is. Lastly, I'm sorry to say that I can't say the same of CMC any more...
Excellent Service

Had a small issue with closing a position, one quick phone call and a review of the recorded conversation and my complaint was upheld, you cannnt say fairer than that.
IG Index

I have been a user of IGIndex for just over a year and have become increasingly disillusioned with their service.

The dealing interface is simple to use and exceedingly easy to navigate. But the benfits this brings are simply outweighed by the wide spreads and the far too frequent refusal of bets; a disheartening proportion of which then proceed to move in your favour.

As far as I am concerned, if a company advertises that "the price you see is the price you get", then you should NEVER have a bet refused, far less having bets refused with the frequency I have experienced.

Combine this with index spreads which are uncompetitive and the absence of a rolling cash facility, then I would not be approaching IGIndex as my first port of call if I were starting out spread-betting today.
IG Index

I've used IG Index to SB for the past few months, overall i've been impressed with them, expect last night.

I saw a dow UP Binary bet quoted at 0/3 so i bought it at three, it went up within seconds to 30 somthing and then the dealing interface closed and would not let me close the bet.

Then i got an e-mail saying my bet had been deleted! I e-mailed IG and requested that they ring me before 8.30am this morning it's now 8.30am and no call!!!!!
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