Same tricks
Beware the small print '...prices are indicative only'
Gave IG another chance with their DFBs as execution is good (provided you don't go in at market it almost mimics DMA, that's obviously the aim) and the platform has always been v.nice. But it's a mirage, watch for old tricks.
e.g. Nice EUR gap Sunday night open gave a quick 11 points, but they turned a blind eye to that as presumably there weren't many traders... or if I let paranoia get the better of me maybe that was just my price. But I don't mean it was a flash move up/down, I mean it was up for 30 mins or so with IG quoting 10 points off the mark and with a wildly fluctuating spread. If they were that blatant at peak times they'd be out of business.
Then tried them again, not because I suddenly trusted them but because I liked their deal-thru charts from ProRealTime, and this time suffered truly epic slippage. Which is bizarre as I don't believe these small bets are actually traded through the underlying markets. And they didn't do me the honour of adjusting my stops & limits accordingly, just money straight out of my account and into theirs.
Spoke to their customer service guy and he blathered on about how '...all trades go to the underlying market... well nearly all... well, some don't... well most go through... ok some are in-house' and that's all I needed to hear.
I don't trust any spreadbet co. from past experience so watch for the tiniest impropriety, I'll not get mugged again. So now just left with Prospreads so if they do something daft guess I'll have to get a proper job.
One point might seem harsh given everything else seems fine but you can either trust someone with your livelihood or you can't.
By the way, when you leave these clowns make sure you close your account and not just withdraw your funds. I read somewhere they'll charge an admin fee for inactive traders. So even when you've left they'll still try to bleed a little out your bank account.