GFT....Any good?

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Old Feb 27, 2012, 5:51pm   #31
 
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Re: GFT....Any good?

Now able to access the site.

Received an email from GFT customer service to say they "experienced a short service interruption with the website earlier today but this is now rectified".

Does this sort of service interruption happen frequently?
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Old Feb 27, 2012, 6:24pm   #32
 
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Re: GFT....Any good?

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Originally Posted by Lord Flasheart View Post
Lol, no idea,but I would certainly ask for something
Hate it when GFT ring you up having downloaded software - one suspects they are trying the pressure sell. But then - I am a cynic
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Old Feb 27, 2012, 6:47pm   #33
 
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Re: GFT....Any good?

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Originally Posted by Pachira View Post
Now able to access the site.

Received an email from GFT customer service to say they "experienced a short service interruption with the website earlier today but this is now rectified".

Does this sort of service interruption happen frequently?
not in the 3 months ive been with them
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Old Feb 27, 2012, 6:48pm   #34
 
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Re: GFT....Any good?

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Originally Posted by neil View Post
Hate it when GFT ring you up having downloaded software - one suspects they are trying the pressure sell. But then - I am a cynic
they all so that,FXCM houd you once youve got a demo account
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Old Feb 27, 2012, 7:22pm   #35
 
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Re: GFT....Any good?

I had a problem with GFT recently which lead me to close my account. They filled my orders differently to other clients.
The strat i was using was very agressive, a stop entry with a contingent stop placed as close asp to the entry. One morning i started to experience consistant slippage rather than just the odd one or two so phoned to enquire what was happening. I was told that the slippage was as per tick (which i do agree with) but they denied that anything had changed or that i was being singled out for special attention (which i thought was BS and the point i had issue with).

Anyways, with the help of a member of T2W we proved that i was being treated differently (we put in the exact same orders at the same prices / same times). Mine were slipped and theirs were not. I phoned back and talked to a back office manager. He looked throgh trades and said that i was very agressive (which i was), that i was scalping (which i wasnt), that i was trading latency (which i wasnt if take it to mean trading a lagging or frozen price). The conversation got heated when i explained id got someone to mirror orders and we were filled at different levels!

The way i see it is this, you are one of three types of client:
1) one that loses consistantly.
2) one that wins but can be hedged.
3) one that wins but cant be hedged. (this would describe my trading with GFT at that time)
1 and 2 are fine, 3 is a problem. Id see like this if i were running the outfit.
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Old Feb 27, 2012, 8:17pm   #36
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Re: GFT....Any good?

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Originally Posted by darktone View Post
I had a problem with GFT recently which lead me to close my account. They filled my orders differently to other clients.
The strat i was using was very agressive, a stop entry with a contingent stop placed as close asp to the entry. One morning i started to experience consistant slippage rather than just the odd one or two so phoned to enquire what was happening. I was told that the slippage was as per tick (which i do agree with) but they denied that anything had changed or that i was being singled out for special attention (which i thought was BS and the point i had issue with).

Anyways, with the help of a member of T2W we proved that i was being treated differently (we put in the exact same orders at the same prices / same times). Mine were slipped and theirs were not. I phoned back and talked to a back office manager. He looked throgh trades and said that i was very agressive (which i was), that i was scalping (which i wasnt), that i was trading latency (which i wasnt if take it to mean trading a lagging or frozen price). The conversation got heated when i explained id got someone to mirror orders and we were filled at different levels!

The way i see it is this, you are one of three types of client:
1) one that loses consistantly.
2) one that wins but can be hedged.
3) one that wins but cant be hedged. (this would describe my trading with GFT at that time)
1 and 2 are fine, 3 is a problem. Id see like this if i were running the outfit.

Make a complaint through the FSO and have the satisfaction of knowing it will cost them money, which might make them act more fairly in future. They wouldn't want to 'do an FXCM'.
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Old Feb 27, 2012, 8:49pm   #37
 
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Re: GFT....Any good?

Theres many ways of looking at things. I can confirm that what Darktone is saying is true, although I just dont understand why they did that and their answers.It just didnt make sense, from what I think he is volume is not enough for them to worry overly about,so why do what they did? Is it possibly something to do with the software? That being said Ive had accounts will most firms and so far GFT and intertrader are by far ahead on overall performance,although there is one very clear point made by darktone, They could lay off all my trades if they wanted to. Seeing what governing bodies says is worth looking at as would be the rules that regulate these type of bets. If they clearly give a different price to one trader from another taking the same trade then questions have to be asked.
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Old Feb 27, 2012, 8:57pm   #38
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Re: GFT....Any good?

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Originally Posted by Lord Flasheart View Post
Moonrocket

Cant believe you didnt let me get a commission for you joining. Ive been with them a while as I've said earlier,they are miles ahead of IG and Fxcm in many ways
Strange how people can have different experiences ,i tried all 3 and i would be shy if i compared GFT to IG and Fxcm , GFT is way behind , however i didn't use GFT for sometime now don't know if they've improved , but i don't like IG's new charts as well .
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Old Feb 27, 2012, 9:01pm   #39
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Re: GFT....Any good?

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Originally Posted by Ross Spur View Post
Make a complaint through the FSO and have the satisfaction of knowing it will cost them money, which might make them act more fairly in future. They wouldn't want to 'do an FXCM'.
UK regulators sucks ...
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Old Feb 27, 2012, 9:04pm   #40
 
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Re: GFT....Any good?

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Originally Posted by tar View Post
Strange how people can have different experiences ,i tried all 3 and i would be shy if i compared GFT to IG and Fxcm , GFT is way behind , however i didn't use GFT for sometime now don't know if they've improved , but i don't like IG's new charts as well .
sure. I was comparing prices,executions and fills etc. I have a separate data feed so never looked at their charting package
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