City Index = Very Poor

Mr Flibble

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I've been using City Index for a while and I'm looking to change as quickly as possible.

Account Managers - Send you lots of emails but don't actually reply to any requests.

Very Poor Spread 3 points on cable
3 on Eur/USD
5 USD/CHF
..and other shares the spreads are huge Microsoft for example is over 12 pips at times.

Platform constantly goes down during busy hours. Prices quoted are totally different to FXCM and Alpari at times and always seem to be against you. I have asked whether they hedge etc and have had no reply. I cannot find any of this on the site.

Anyone else had a different experience?
 
Platform up to its little tricks..again. Continually going down as we approach some major movement in the market. I don't expect it to be back up until the market goes against me. Oh happy days. Time for Alpari me thinks.
 
Their spreads look a lot tighter too. I'll check them out. 1 point spread on the FTSE?
 
Agreed cityindex is an unreliable platform, numerous occasions I haven't been able to log on, been cut off within seconds of getting on, and have never rang and asked but some of the spikes on the currencies are scary, dunno if it a technical glitch or something but, hang on I'll be precise if I can get on:sleep:, on the 30th december on eur jpy the open was 13192 and the spike topped at 15027, and the gbp sgd is just the worst can find, I am not wasting too much time on this but it makes me a bit paranoid if this is right, gbp/sgd 9/3/2009 open 21898, low 11251. 15/5/09 open 22298, high 30937, low 9424. 6/8/09 open 24376, high 54601, maybe these are holidays, am not sure, but it definitely is a worry..
 
Agreed cityindex is an unreliable platform, numerous occasions I haven't been able to log on, been cut off within seconds of getting on, and have never rang and asked but some of the spikes on the currencies are scary, dunno if it a technical glitch or something but, hang on I'll be precise if I can get on:sleep:, on the 30th december on eur jpy the open was 13192 and the spike topped at 15027, and the gbp sgd is just the worst can find, I am not wasting too much time on this but it makes me a bit paranoid if this is right, gbp/sgd 9/3/2009 open 21898, low 11251. 15/5/09 open 22298, high 30937, low 9424. 6/8/09 open 24376, high 54601, maybe these are holidays, am not sure, but it definitely is a worry..

Thanks for the post have you ever placed a stop loss and it immediately knocks you out of a trade you were 10 pips away from? The price even on the platform doesnt move. Quite strange. They claim to put all orders straight through to the market in an email to me although I doubt that. Platform has gone offline at least 30 times for a few seconds to minutes just in todays trading alone.
 
Yeah I've had a few funny moments but I just put those trades down to being new, doubled my account at first, but that was just begginers luck I think, now I'm £40 down from where I started, thinking of just using cityindex for Indices
 
Are the 3 that use dma newbs, Waterfield, feel free to pm me with who you think I shouldn't take any notice of, or post it here so they know you know:), would say that I'm better off doing what I am at the minute, this is going off topic here so will leave it at that..
 
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I like to stay with them to fleece as much possible money off of them as possible if that makes sense. Infact if all the profitable traders went there it would be great. I am looking at alternatives Alpari seems to have tighter spreads than FXCM but their demo server at least isnt as reliable as FXCM.

DMA might have to go down that route as I progress perhaps. Care to refer a good one Roth? I've Googled away but its like some sort of clandestine movement. :(
 
Tradefair is also scam = you could not change the stoplossdistance between trading .
Also the connection failed often you could not log in then .....
They monitoring you between trading and sell your trades = you get nervous and lose.
I am off with them now for this reasons ....

take care of yourself

Ive not had a single problem with Tradefair.
 
I like to stay with them to fleece as much possible money off of them as possible if that makes sense. Infact if all the profitable traders went there it would be great. I am looking at alternatives Alpari seems to have tighter spreads than FXCM but their demo server at least isnt as reliable as FXCM.

DMA might have to go down that route as I progress perhaps. Care to refer a good one Roth? I've Googled away but its like some sort of clandestine movement. :(

You'll be lucky! Making money in a trade is one thing. Fleecing a bookie is quite another.
 
I use Alpari and IG Index. No complaints from me at all. Gonna start charging the ****ers ad fees soon.
 
spreadbetting firms all have wide spreads on stocks, forex is the only one with 'tight' spreads, either way for tightest spreads go direct, forex futures is like 0.5 pip spread, stocks are as wide as the 'real' spread is and not a fake market's.
 
am checking ig out at the min they seem good, trade sense is useful, getting me used to being a cold hearted trader, and i like their charts(y)
thing that worries me about alpari is if their demo is anything to go by i really struggled to close a position the other day took me a few attempts then i had to take less profit only demo though so not a big issue:)
 
Tradefair is also scam = you could not change the stoplossdistance between trading .
Also the connection failed often you could not log in then .....
They monitoring you between trading and sell your trades = you get nervous and lose.
I am off with them now for this reasons ....

take care of yourself

Please dont insult peoples intelligence. Tradfair is not a scam and you can change the stop during a trade,I do it all the time. Tradefair might be a white label but it is backed by betfair who are about to launch another first ever product( a cfd exchange)
Personally I wouldnt use city index. It amazes me that they have always had wide spreads but still have loads of customers,they must be doing something right.Most traders work within the same guidelines and actually want you to win. People reading this thread should really look further than the first posts they read.
 
Those who trade poorly blame the company they are dealing with. This site is full of such compaints. I used City Index before they went online---telephone trading. They were ok, then. Now I am with Finspreads, who have merged with CI. They are ok, too. Believe me, I have no connections with any of these people and, if I got suspicious of dodgy stops, etc. I would not stay there five minutes.
 
Will agree on the stop thing as I was making the newb mistake of rushing into things that's more like why I was getting stopped out, but have had a lot of problems trying to log in to the platform over the months...
 
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