I tried them!
when they offered 3 month ago up to £1000 refund if you make a £5000 deposit
I open a position on oil and lost £870
I contacted them and asked for refund they said according to terms & conditions I need to wait 3 month which I did.
On Monday I got my money back
I have to say that their customer service is one of the nicest I've talked to. The platform is great but! I won't use it because it is missing the option to move the stop loss into profit which I use a lot.
They told me that they will add it soon.
All in all you can trust them, but read the t&c before