Prorealtime/Java problems

[blueclaret]

Hi, I have been using prorealtime for charting and recently they have made some changes. I had to download/upgrade Java but since then it just either crashes my web browser or the charts just freeze up and i have to exit.

I use IE7 and have tried using Mozilla but the same thing happens.

Anyone know how I can fix this? I have tried their help section and their support which hasnt made a difference.

 

[abottoml]

Have you tried going to Add/Remove programs under Control Panel and remove all Java related stuff (inc. J2SE*)? Then go to java dot com and install the latest one from scratch.

I have been using eod prorealtime lately and I think it rocks. It's a tad expensive for the paid intraday stuff - It's a shame they don't have a cheaper delayed intraday service.

 

[knight_trader]

Hi, I have been using prorealtime for charting and recently they have made some changes. I had to download/upgrade Java but since then it just either crashes my web browser or the charts just freeze up and i have to exit.

I use IE7 and have tried using Mozilla but the same thing happens.

Anyone know how I can fix this? I have tried their help section and their support which hasnt made a difference.

I use these charts through IG and have had similar problems since their "update". The charts on Windows work for a little while then die, especially when switching timeframes. On my linux box they don't load at all. IG have said IT-Finance (the guys who run all this) are aware but no idea on when a fix will be in.

Did you have any more info?

 

[blueclaret]

It is working ok now. I downloaded the Mozilla browser and use it on that instead. I had to mess about with the java settings that they suggest you should do on their help page.