Newb questions about market making

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Can anyone 'make a market' or do market makers have contracts, or follow certain stipulations to be able to buy and sell a particular financial instrument? If so, how do they gain these contracts?

I'm guessing there are designated market makers who have to quote a market? Is it up to a market maker's personal discretion whether to trade outrights, spreads, flys or boxes, or does it depend on who they work for and what they are trading?

I attended a seminar a few weeks ago and asked a market maker how it works and he said he 'couldn't' answer. It was all a bit cloak and dagger really.

Thank you.

Sean
 
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