barjon
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All members,
You will know that, although it is a commercial site, T2W is dedicated to developing and maintaining a friendly online community, where members of all ages and trading ability feel relaxed and comfortable. Our site guidelines reflect that dedication and it is the primary focus of our moderation.
Recent comments have suggested that we are not doing well enough in meeting that commitment, so we want to know what you think in order that we can rectify any failings that you identify. Some of you will have already made comments about this on other threads and although we are aware of those I hope you will participate again.
From the concerns that have been raised so far these are the questions that we think we should be asking you:
1. Do the site guidelines need more clarity regarding accepted behaviour? In particular here, some members feel that the guidelines need to be more specific in relation to thread disruption and rudeness.
2. Should moderation standards be tightened? In particular here, some members feel that we are not tough enough in maintaining a clean flow of the topic under discussion and that we should come down more heavily on disrupters even when they are not overtly rude.
3. Are our moderation standards fair? Some members feel that our moderation lacks consistency and that some members are favoured over others.
4. Should we notify members that someone has been warned about their behaviour? We do not, normally, ban before a warning has been issued and some members feel that they should be aware that such a warning has been given.
5. Should we advise members why and for how long a ban has been imposed? Some members feel that they do not understand why people have been banned and would welcome more transparency.
6. Should we do more to ensure that members know when someone has a commercial interest? There is continuing concern about people who post with an underlying commercial agenda.
Before we go on to ask you to answer those questions from your own perspective and let us have your views we want to make sure that we have covered all of your concerns in the questions we put to you.
At this stage, then, we are not seeking comments in relation to the above six questions - that will come later via a series of polls - but please let us know if you have further concerns and questions that you think we should be asking. Thanks.
jon
You will know that, although it is a commercial site, T2W is dedicated to developing and maintaining a friendly online community, where members of all ages and trading ability feel relaxed and comfortable. Our site guidelines reflect that dedication and it is the primary focus of our moderation.
Recent comments have suggested that we are not doing well enough in meeting that commitment, so we want to know what you think in order that we can rectify any failings that you identify. Some of you will have already made comments about this on other threads and although we are aware of those I hope you will participate again.
From the concerns that have been raised so far these are the questions that we think we should be asking you:
1. Do the site guidelines need more clarity regarding accepted behaviour? In particular here, some members feel that the guidelines need to be more specific in relation to thread disruption and rudeness.
2. Should moderation standards be tightened? In particular here, some members feel that we are not tough enough in maintaining a clean flow of the topic under discussion and that we should come down more heavily on disrupters even when they are not overtly rude.
3. Are our moderation standards fair? Some members feel that our moderation lacks consistency and that some members are favoured over others.
4. Should we notify members that someone has been warned about their behaviour? We do not, normally, ban before a warning has been issued and some members feel that they should be aware that such a warning has been given.
5. Should we advise members why and for how long a ban has been imposed? Some members feel that they do not understand why people have been banned and would welcome more transparency.
6. Should we do more to ensure that members know when someone has a commercial interest? There is continuing concern about people who post with an underlying commercial agenda.
Before we go on to ask you to answer those questions from your own perspective and let us have your views we want to make sure that we have covered all of your concerns in the questions we put to you.
At this stage, then, we are not seeking comments in relation to the above six questions - that will come later via a series of polls - but please let us know if you have further concerns and questions that you think we should be asking. Thanks.
jon