Finspreads

All changed since they upgraded

If you had asked me before their recent site and trading platform upgrade i'd have given them a solid 9 or 10 out of 10. But now, since the start of the year, what an absolute shambles. I've experienced slippage on every entry since the start of 2013 as well as slippage on Stop orders and Limit orders if I place them.

Seeing as I experienced about 2 cases of slippage in the past two years I find it incredibly suspect that this has come about since the start of the year and the change of website / trading platform. The only response I can get from them is to use guaranteed stop orders. Seeing as I never had to use them for the previous two years of trading I don't see why I suddenly have to start using them now.

At the moment it feels like i'm paying for the new website and trading platform. I am currently looking for a new company to spread bet with as this simply isn't good enough.

Little less than average

Poor connection and unhelpful rude people on the phone.

Poor response when attempting to close trades resulting in serious erosion of profit to the point of loss being recorded.

sometimes in volitile periods the platform can freeze or slowup.

Slow and unreliable

Poor connection, very slow order fill, can wait minutes for screen to update after a fill. Only good for testing S&P strategies as they allow 5p per point so if you're wrong it doesn't break the bank.

Bit Shabby

Poor connects and unhelpful rude people on the phone.

Finspreads

was unfortunate enough to use this company. Very bad customer service frankly found thir staff very rude!


Best avoid!!

wasting time

if you are a active trader you are just wasting your time when tdading with FAT BIG SPREADS

THE ROLLING CASH CHARGES A HELL LOOT OF MONEY
ONE OF MY FRIENDS HAD A BUY FOR sbyr JUST 1p PER POINT AND THEY CHARGET HIM EVERY DAY 25p , so even the stock went up 10p he still lost £!.5