Recent content by JanetteHildred

Hi all, A year later and I still have no access to my account. No replies to any of my emails and removed from social media. They have even removed my review from trust pilot somehow? Any help from will be appreciated. Thanks

Update, I was advised they will refund me. But this is looking like it will not happen. They do not reply to any emails and now the chat team keeps closing the chats and refuses to answer any questions. I have asked that I be moved over to the FCA regulated broker that they have so I can go to...

Yep, it seems a backwards company. Looks like the staff that work there are aware of this aswell. This might be why some of them are only there for a few months. The head of customer service literally blocked me for asking for help with my account... wtaf.

This was the guy who contacted me. But no longer works for them anymore. This broker will not allow any withdrawals requests to be made on my account. Also have not specified why. I tried ringing this guy since, got no reply. I also tried their facebook, instagram and linkelin accounts. Theres...

It was the account manager on whatsapp who contacted me. Can see on the first email he sent he put his whatsapp details on there. He messaged me first and had about 10 miss calls of him. Harassment if you ask me. Also makes you question how they deal with customers data.

I agree with that but i had the account for 2 months. Been trying to get my money back since April (mainly because I read reviews and wanted to use a broker regulated by the FCA). Thanks, hopefully they reply to my 101st request and allow me to withdrawal. But it looks like they''ll be keeping...

Just re-read your first comment Tomorton, When I contacted the FCA they mentioned that when brokers request more money in deposits it is usually a sign it is a scam. Obviously too little too late for me. That's why I put it on here. I was under the impression they were regulated by the FCA but...

Hi Tomorton, Not sure what you mean by asking for more money? So you think if someone makes money they shouldn't be entitled to because they have been had some good trades? I have asked to be moved so i could be regulated by the fca but they do not reply. It's a case of them not wanting to...

Hi guys, still had no luck with these guys. I have been on chats for days and get the same reply which is email the support team. I have sent over 100 emails and do not get any replies. They have breached their own t+c's and I have pointed this out to them and they have not replied. They have...

So like a demo?

The issue is I signed up for the version that isn't regulated with FCA? This is because they were offering me bonuses something I don't think the FCA allow.

Yes lesson learnt I guess. Still going to keep trying to get my funds back. Brokers seem to have it all one way.

Hi Guys, Hoping someone can help. I have had an FXGiants account for around a month. At first I thought everything was ok until I started getting messages of someone called Raphael trying to get me to add more money into my account. I have since been trying to take my money out of my account...

What is a paper account?