Help from TacticalTrader web site user?

[knorrie]

Since upgrading to 2MB DSL I have a strange problem in that I cannot access the TacticalTrader web site at www.tacticaltrader.com. I suspect this is a DNS/routing problem with the ISP. Can someone who has been using this today please post/e-mail/pm me the output of a traceroute to this site?

What to do on a Windows PC:

1. Open a command window prompt.
2. Type:
tracert www.tacticaltrader.com > route.txt
3. Send the file route.txt.

Many thanks!

KenN

 

[robq]

Interesting, I've had the same problem since I got broadband and have to use dial-up connection in order to access tactical trader - so I don't use it very often.
Rob

 

[knorrie]

Anyone - pretty please?
KenN

 

[Mr. Charts]

Ken,
I tried when I read your first post, but I don't get anything - not the normal tracerts strings.
RobA runs the site and is a tech expert. I could privmail you his email address if you want - he's a very nice and helpful guy.
Richard

 

[knorrie]

Thanks Richard. Can you actually access the TT site? Strange about traceroute not working for you, but if you could PM RobA's e-mail that would be great.

Cheers
KenN

 

[Mr. Charts]

In your email box already.
No prob accessing TT and I use adsl.
HTH
Richard

I think when I have used tracert before it has always been using the IP address.

 

[DaveJB]

Can't get there from Freeserve (rather, Wanadoo ADSL) - tracert gets as far as IP 81.29.64.2 and times out, tacticaltrader is IP 81.29.64.40 so presumably it's the last link that's failing?
Dave

 

[knorrie]

DaveJB - thanks for that - but do you really have TT as IP 81.29.64.40, PlusNet thinks it's 81.29.65.40?

Richard - could you please try 'nslookup www.tacticaltrader.com' and then a tracert based on the numerical IP it returns?

Thanks guys
KenN

 

[DaveJB]

Sorry, 65 is right - a typo...

 

[javidk]

I cant ping the site - its down for everyone

C:\Documents and Settings\User>ping www.tacticaltrader.com

Pinging www.tacticaltrader.com [81.29.65.40] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 81.29.65.40:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

[javidk]

actually I can log into the site but can't trace it -

This was the result

____________________________

C:\Documents and Settings\User>tracert www.tacticaltrader.com

Tracing route to www.tacticaltrader.com [81.29.65.40]
over a maximum of 30 hops:

1 94 ms 128 ms 240 ms 10.155.56.1
2 116 ms 106 ms 117 ms 62.30.241.40
3 102 ms 136 ms 127 ms 194.117.136.169
4 90 ms 82 ms 122 ms 194.117.136.166
5 66 ms 93 ms 108 ms linx2.mistral-uk.net [195.66.226.70]
6 124 ms 119 ms 119 ms g5-0.lon-th1rt.mistral.net [217.154.71.13]
7 109 ms 114 ms 144 ms 217.154.78.242
8 111 ms 96 ms 130 ms mistral.bgp-gw0.reading.rtr.asuk.net [217.154.94.162]
9 130 ms 131 ms 91 ms core1.reading.rtr.asuk.net [81.29.64.2]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * *
. . . . .

Hope this is of some help

Good luck

 

[schoe]

I can access it without problem. I'm using BT Broadband.

 

[knorrie]

Thanks for that javidk - I get similar traceroute results.

I looks like the problem is at or near the TT end. I have e-mailed their support guys (thanks Richard) so we'll see what happens next.

Many thanks to everyone!
KenN

 

[ViginTrader]

This is my first post here, I seem to have difficulty accessing www.tacticaltrader.com is it still out of order? I am newbie and just checking out different forums.

 

[watercooled]

Tactical Trader site back up

The Tactical Trader site is back up!

 

[Blether]

For those with connection problems with ADSL: if you are using PPPoE protocol, try reducing the maximum transfer unit (MTU) by 32 bytes at a time, rebooting (stopping/restarting network connection may also work) at each increment to see if the problem resolves (it shouldn't take more than three or four attempts).

Network & dial-up connections - 'Local area connection' on network adapter (not ADSL dial-up connection) - properties - choose 'PPP over Ethernet Protocol' - properties - (general) - check 'override maximum transfer unit' & change setting.

 

[Bigbusiness]

I have had problems with TT for a while and the past few days I can't access the site at all. I don't think I can be bothered doing all of the above. If I log off and back on to my broadband connection lots of times, I sometimes get in but that isn't much fun. As so many people seem to be having problems, I think something should be done at their end.

 

[robq]

I've been able to log on using dial up but not with broadband. I've tried to contact their support and admin by email and pm - all to no avail so far.

 

[Tactical Trader]

Hi,

Just back from a holiday...hence the lack of reply.

I've just posted a full reply about this on TT here:

http://www.tacticaltrader.com/viewtopic.php?t=1996&highlight=

I don't want to offend the t2w team by using their site for our tech support So if you still can't access the site, PM or email me and I'll email you a copy of my post.

Thanks,
Rob

 

[Bigbusiness]

I know there is a problem with TT and Wanadoo but it seems to be getting worse lately. I can't access the site at the moment and have had problems all week.