Can't upload profile picture

JTrader

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Hi

I've tried uploading a 40kb jpeg image to save as my profile picture.
This is much smaller than the maximum size file of around 97kb.

I've tried on 2 seperate day to do this now, with different images, but it still fails. Why might this be?

Many thanks
 
Hi

I've tried uploading a 40kb jpeg image to save as my profile picture.
This is much smaller than the maximum size file of around 97kb.

I've tried on 2 seperate day to do this now, with different images, but it still fails. Why might this be?

Many thanks

whats the precise error message? at what point does it fail?
 
Thanks Trendie.

When i browse and save the location of my jpeg image, which is on my desktop, after clicking save changes, a few seconds later the screen changes and shows the message "unable to save image".

It worked last week when i tried it then, and that was also since the relaunch.

I've also tried uploading the image from MY DOCUMENTS, and that didn't make a difference.
 
weird!

I got "upload of image failed" for a jpeg, but it is showing as an avatar.

try saving it as a GIF and upload that.
 
weird!

I got "upload of image failed" for a jpeg, but it is showing as an avatar.

try saving it as a GIF and upload that.

GIF not working either, and jpeg preferable as they tend to take up less kb. :confused:
 
Have tried uploading photos on two different computers and T2W still doesn't work....
 
There was a problem that meant uploading was impossible. Now fixed - thanks for letting us know.
 
Hi

I've tried uploading a 40kb jpeg image to save as my profile picture.
This is much smaller than the maximum size file of around 97kb.

I've tried on 2 seperate day to do this now, with different images, but it still fails. Why might this be?

Many thanks

Tried again, same problem. I've tried saving it as a jpeg and as a gif. Please help, quick.....
 

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I don't know what to suggest, try a smaller size piccy, :(

where's the tech squad when you need them

Size isn't an issue. I tried uploading my old avator as a profile picture also, and its tiny, but that didn't work either.


It was a nice piccy though wasnt it :).

Complete fruitcake though :eek: thats the bird who stalked me. I just wanted a few witnesses!
I don't know.....hell hath no fury like a woman scorned!
;):sleep:
 
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