Microsoft Office "Account error" BS

This is a discussion on Microsoft Office "Account error" BS within the Techies Corner forums, part of the Trading Career category; Its just now 12mths since I got this PC. In top right corner of Office files I now have a ...

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Old Feb 1, 2018, 11:35pm   #1
Joined Feb 2002
Microsoft Office "Account error" BS

Its just now 12mths since I got this PC.

In top right corner of Office files I now have a little yellow warning triangle which says my name and clicking on it shows - "Account error. Sorry, we can't get to your account right now. To fix this please sign in again."

Everything's working OK it seems so why would I need to do this? What happens if I don't?

Cheers.
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Old Feb 4, 2018, 2:14pm   #2
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I have literally no idea.

You're welcome
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Thanks! The following members like this post: tomorton
Old Feb 4, 2018, 2:30pm   #3
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Originally Posted by brewski1984 View Post
I have literally no idea.

You're welcome

Well cheers for that brewski, that's helping me narrow down the T2W members who might have an idea about this. Admittedly, this process might take about 20 years, but I think on a long journey even the small steps count.

Meantime, Word, Excel etc,. are working fine but there's now a new flash that comes up when I open them saying the subscription has now expired and to continue working without interruption I need to buy or renew this Office thing. Why should I? Anyone?
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Old Feb 4, 2018, 2:56pm   #4
 
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Did you get a 12 month trial with MS Word, Excel etc. that has now expired? There are plenty of free alternatives to these programs (or should I say Apps ) Does it have to be Microsoft? Take a look at LibreOffice http://www.techradar.com/reviews/libreoffice
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Old Feb 4, 2018, 2:57pm   #5
 
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Looks like it could be a registry issue Tom..

https://support.microsoft.com/en-us/...later-error-wh
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Old Feb 4, 2018, 3:03pm   #6
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Originally Posted by cbrads View Post
Did you get a 12 month trial with MS Word, Excel etc. that has now expired? There are plenty of free alternatives to these programs (or should I say Apps ) Does it have to be Microsoft? Take a look at LibreOffice http://www.techradar.com/reviews/libreoffice

I dunno. I bought the PC from Currys PC World and they loaded all the basic software. Maybe I need to dig out the bumph they gave me. Have to get in the loft.

Does this stuff keep working if I don't renew?
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Old Feb 4, 2018, 3:08pm   #7
 
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Quote:
Originally Posted by tomorton View Post
I dunno. I bought the PC from Currys PC World and they loaded all the basic software. Maybe I need to dig out the bumph they gave me. Have to get in the loft.

Does this stuff keep working if I don't renew?
I'm not sure Tom, but increasingly, software seems to be subscription based. For eg. I pay Adobe £10/month for Lightroom and Photoshop
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Old Feb 4, 2018, 3:23pm   #8
 
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It's probably easier to cure the problem than to actually find out the cause (as someone's already said probably registry related).

You might cure problem by doing a Windows "restore point" – sometimes works. Otherwise:

If it's causing bother then do the following, otherwise you can live with it.
1. make sure you have a backup of all your work.
2. uninstall the program with a decent uninstaller program e.g. Revo Uninstaller (free edition is perfectly sufficient) – that will automatically do the Windows uninstall and then do the business in the registry and with leftover files also.
3. reinstall the program.

You should now be okay.

If none of that works and it's starting to get to you, try putting a brick through the monitor screen. It won't cure the problem but you might feel a lot better!
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